topic Re: OpenData 2.0 'Theme Builder' not working in ArcGIS Hub Questions

OpenData 2.0 'Theme Builder' not working

HeatherScroggins — Fri, 09 Dec 2016 17:42:03 GMT

I'm trying to configure the new Opendata 2.0 for my organization and I'm having issues with the 'Theme Builder'.

I will set a color for one of the options, but when I click 'Save' it changes it to black.

I've entered two colors as shown above. I've tried entering in the hexadecimal value myself and choosing a color with the color picker, but when I click save...it does this:

Is anyone else running into this issue? If so, have you figured out why?

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Fri, 09 Dec 2016 18:30:38 GMT

Heather

I'm sorry to hear that you're experiencing that. I was not able to reproduce this behavior. I created a new site, opened the Theme Builder, set my colors to as you show above. After clicking "Save" (not "Apply Changes") I see the following:

This is a known bug that those changes aren't applied on the page unless you press the "Apply Changes" button, so I had to reload to see the changes take effect. After reloading the page, the "Theme Builder" panel looks like this:

Currently, all values are required and default to #000000 (black), which explains why the Page Background Color and Link Color are set that way. However, the colors I input for Brand Primary Color and Text Color did persist as expected.

Can you share anything else about your environment/data (browser, org, site, etc)?

Thanks.

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Fri, 09 Dec 2016 19:12:40 GMT

Actually I was able to reproduce this behavior on another site. I've logged a bug and am working on it now. Will reply here when there is a status update.

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Tue, 13 Dec 2016 20:55:48 GMT

The patch for this bug has been released. Please try again now Heather Scroggins.

Re: OpenData 2.0 'Theme Builder' not working

HeatherScroggins — Wed, 14 Dec 2016 14:10:24 GMT

Would I need to do anything special before that patch would be effective?

I just went to the 2.0 Site that I was editing on when I posted this question and it still does the same thing. I can change the color by typing in the hexadecimal value or using the color picker, hit apply changes (which doesn't change anything) and then when I click save, it changes the value to black.

I tried in both Chrome and Firefox and it does the same thing in both browsers.

Re: OpenData 2.0 'Theme Builder' not working

MaraKaminowitz — Wed, 14 Dec 2016 17:27:07 GMT

I am having the exact same problem.

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Wed, 14 Dec 2016 19:42:37 GMT

No, you should not have to. I've tried out test site and production, and I'm unable to reproduce the problem there.

Are you seeing the _exact_ same behavior as above? If not can you please supply new screen shots and any additional information that we could use to troubleshoot this (i.e. any errors you see in the browser's console window, the url of your site, name of your organization, etc).

Thank you.

Re: OpenData 2.0 'Theme Builder' not working

HeatherScroggins — Thu, 15 Dec 2016 13:56:46 GMT

Hey Tom,

Below is a screenshot of the errors in my console. Most of the errors are from when I first load the page, the very bottom one is what shows up when I try to save a color in the theme builder. (And I am having the exact same problem I was.)

Re: OpenData 2.0 'Theme Builder' not working

HeatherScroggins — Thu, 15 Dec 2016 13:57:46 GMT

Hey Mara,

Have you had luck with getting it to work since Tom said they had put out the patch?

Re: OpenData 2.0 'Theme Builder' not working

MaraKaminowitz — Sun, 12 Dec 2021 16:53:23 GMT

Still the exact same issue. Changes to the theme revert to #000000 and the theme colors themselves don't change. I have attached a browser console log for Firefox.

In case these images aren't legible, here is a copy of the log. This records logging in to AGOL, going to Open Data, opening the site, changing the theme colors, clicking Apply, Save, and Preview.

"Handler function threw an exception: TypeError: this.transport is null
Stack: send@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/server/main.js:1429:5
NEA_addSecurityInfo@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/server/actors/webconsole.js:2168:5
NetworkResponseListener.prototype._getSecurityInfo<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:508:5
exports.makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/ThreadSafeDevToolsUtils.js:101:14
NetworkResponseListener.prototype.onStartRequest@resource://gre/modules/commonjs/toolkit/loader.js -> resource://devtools/shared/webconsole/network-monitor.js:457:5
Line: 1429, column: 5"  ThreadSafeDevToolsUtils.js:80
Key event not available on some keyboard layouts: key=“c” modifiers=“accel,alt”  browser.xul
Key event not available on some keyboard layouts: key=“r” modifiers=“accel,alt”  browser.xul
Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift”  browser.xul
torii-provider-arcgis.fetch called...  opendata-ui-db943b38a7eeac6b30e5ea00ee7ad9b9.js:29:27066
Password fields present on an insecure (http://) page. This is a security risk that allows user login credentials to be stolen.[Learn More]  opendata.arcgis.com
Use of getAttributeNode() is deprecated. Use getAttribute() instead.  init.js:197:418
cdn server url:  //cdn.arcgis.com/cdn/20355  config.js:570:7
cdn server url:  //cdn.arcgis.com/cdn/20355  config.js:570:7
The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it.  postsignin.html
cdn server url:  //cdn.arcgis.com/cdn/20355  config.js:570:7
Use of getAttributeNode() is deprecated. Use getAttribute() instead.  dojo.js:219:64
cdn server url:  //cdn.arcgis.com/cdn/20355  config.js:570:7
Use of getAttributeNode() is deprecated. Use getAttribute() instead.  dojo.js:219:64
Firefox can’t establish a connection to the server at https://community.esri.com/socket?when=open&transport=sse&heartbeat=false&lastEventId=0&id=a2adcde6-298d-46a1-8dca-77b4459313a6&_=1481812743434.  app.js:136:21184
torii-provider-arcgis.fetch called...  opendata-admin-56ca48483eed766ce75e392857a543fe.js:30:9772
Use of getAttributeNode() is deprecated. Use getAttribute() instead.  init.js:142:436
site-header::preview true  vendor-f08c0bf949258f9fc373b1981b75dd14.js:42:21046
ember-intl: translation: 'components.od_search.label.find' on locale: 'en-us' was not found.  opendata-admin-56ca48483eed766ce75e392857a543fe.js:32:1281
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/bmc-wheel-fb-white.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:3:28515
Use of document.createAttribute() is deprecated. Use element.setAttribute() instead.  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:977
Use of setAttributeNode() is deprecated. Use setAttribute() instead.  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:1021
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Traffic_Count.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:60:1821
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_ACS0812_QuickFacts.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:60:1821
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Building_Permits.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:60:1821
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Max2040_StoryMap.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:60:1821
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Traffic_Count.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:1021
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_ACS0812_QuickFacts.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:1021
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Building_Permits.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:1021
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Max2040_StoryMap.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:33:1021
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Traffic_Count.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:4:2169
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_ACS0812_QuickFacts.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:4:2169
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Building_Permits.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:4:2169
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/Thumbnail_Max2040_StoryMap.png” on a secure page[Learn More]  vendor-f08c0bf949258f9fc373b1981b75dd14.js:4:2169
Loading mixed (insecure) display content “http://gis.baltometro.org/graphics/traffic.jpg” on a secure page[Learn More]  jquery.min.js:3:13325
Blocked loading mixed active content “http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-448c34a56d699c29117adc64c43affeb.woff2”[Learn More]  edit
downloadable font: download failed (font-family: "Glyphicons Halflings" style:normal weight:normal stretch:normal src index:1): content blocked source: http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-448c34a56d699c29117adc64c43affeb.woff2  preview-css-b81ccb466c5ac8d5e49dac72ad807f1871e9a021.css:25:18769
Blocked loading mixed active content “http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-fa2772327f55d8198301fdb8bcfc8158.woff”[Learn More]  edit
downloadable font: download failed (font-family: "Glyphicons Halflings" style:normal weight:normal stretch:normal src index:2): content blocked source: http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-fa2772327f55d8198301fdb8bcfc8158.woff  preview-css-b81ccb466c5ac8d5e49dac72ad807f1871e9a021.css:25:18769
Blocked loading mixed active content “http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-e18bbf611f2a2e43afc071aa2f4e1512.ttf”[Learn More]  edit
downloadable font: download failed (font-family: "Glyphicons Halflings" style:normal weight:normal stretch:normal src index:3): content blocked source: http://prod-od-umbrella.s3-website-us-east-1.amazonaws.com/assets/fonts/glyphicons-halflings-regular-e18bbf611f2a2e43afc071aa2f4e1512.ttf  preview-css-b81ccb466c5ac8d5e49dac72ad807f1871e9a021.css:25:18769
TYPECLASS: site  opendata-admin-56ca48483eed766ce75e392857a543fe.js:25:14999
ember-intl: translation: 'components.od_search.label.find' on locale: 'en-us' was not found.  opendata-admin-56ca48483eed766ce75e392857a543fe.js:32:1281
torii-provider-arcgis.fetch called...  opendata-ui-db943b38a7eeac6b30e5ea00ee7ad9b9.js:29:27066
site-header::preview undefined  vendor-bb026dc6cd399f215b23c8102e55b33b.js:47:10800
Use of document.createAttribute() is deprecated. Use element.setAttribute() instead.  vendor-bb026dc6cd399f215b23c8102e55b33b.js:33:1687
Use of setAttributeNode() is deprecated. Use setAttribute() instead.  vendor-bb026dc6cd399f215b23c8102e55b33b.js:33:1731
Password fields present on an insecure (http://) page. This is a security risk that allows user login credentials to be stolen.[Learn More]  data.bmc.opendata.arcgis.com
Use of getAttributeNode() is deprecated. Use getAttribute() instead.  init.js:197:418

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Fri, 16 Dec 2016 16:35:26 GMT

OK, I've been able to re-reproduce the issue. Looks like the patch we pushed only fixed this under certain circumstances. I'm working on the fix now.

Re: OpenData 2.0 'Theme Builder' not working

TomWayson — Wed, 21 Dec 2016 01:20:18 GMT

Heather Scroggins‌ and mkaminow‌

We've just deployed a second attempt at a fix for this. Please try again.

Hopefully this resolves the issue for you.

Re: OpenData 2.0 'Theme Builder' not working

HeatherScroggins — Wed, 21 Dec 2016 13:03:56 GMT

Success! Yes, I am finally able to change the theme colors and have them save.

Thank you so much for your help on this issue.

Re: OpenData 2.0 'Theme Builder' not working

MaraKaminowitz — Wed, 21 Dec 2016 13:40:52 GMT

It works now, thanks.