topic Re: What does Gathering Data mean in ArcGIS Hub Questions

What does Gathering Data mean

Anonymous User — Fri, 05 Jan 2018 09:26:58 GMT

What does Gathering Data mean?

It seems to be in a constant state of gathering data but when I look at the service in Server Manager. It isn't being used. Is there anything I can do to make the download work? Anything I can do in Server Manager regarding the properties.

Thanks

Matt

Re: What does Gathering Data mean

DanielFenton1 — Fri, 05 Jan 2018 13:23:05 GMT

Hi Matt,

Would you mind trying this download again? We just fixed a bug that was causing some download processes to become stuck and never complete. If trying again does not work, would you please post a link to the dataset?

Thanks,

Daniel Fenton

Software Engineer | ArcGIS Hub

Re: What does Gathering Data mean

Anonymous User — Fri, 05 Jan 2018 13:37:43 GMT

Hi Daniel,

One of them worked, but this one doesn't download the shapefile

http://geoportal.statistics.gov.uk/datasets/local-authority-districts-december-2016-full-extent-boundaries-in-great-brit…

Thanks

Matt

Re: What does Gathering Data mean

Anonymous User — Fri, 05 Jan 2018 14:02:30 GMT

While this link to shapefile download just errors straight away but I can't find anything ambiguous in the ArcGIS Server Manager logs.

http://geoportal.statistics.gov.uk/datasets/output-area-december-2011-full-extent-boundaries-in-england-and-wales

Re: What does Gathering Data mean

DanielFenton1 — Fri, 05 Jan 2018 14:05:05 GMT

Ok. This error is in our download system and not your ArcGIS server. We will look into it.

Re: What does Gathering Data mean

Anonymous User — Fri, 05 Jan 2018 15:14:14 GMT

Thanks Daniel

Re: What does Gathering Data mean

Anonymous User — Tue, 09 Jan 2018 08:02:33 GMT

Hi Daniel,

When will this be corrected?

Thanks

Matt

Re: What does Gathering Data mean

Anonymous User — Tue, 09 Jan 2018 08:18:11 GMT

I am getting this when looking at the Datasets in the Data section - ESRI UK are aware of the problem. Is this an Open Data error?

Thanks

Matt

Local Authority Districts (December 2016) Full Clipped Boundaries in Great BritainFeature Layer Last Updated 8:04 AM Tuesday, January 9, 2018

Warning Query performance on layer is suboptimal and will impact user experience.

Warning Specified display field LAD16CD is not present in the layer. The first field will be used.

Warning A recent attempt to download this dataset failed. Reset the dataset to resolve this issue or contact support with this information: Request 'null' returned HTTP code 500 and Error 'Error: OGR Failed : undefined' for dataset at 2018-01-09T08:04:18.292Z.

Re: What does Gathering Data mean

Anonymous User — Tue, 09 Jan 2018 09:57:12 GMT

Hi Daniel,

After resetting the download I inspected the download shapefile link for http://geoportal.statistics.gov.uk/datasets/686603e943f948acaa13fb5d2b0f1275_0 (2016 local authority full clipped boundaries) - this gave me the specific download link

https://opendata.arcgis.com/datasets/686603e943f948acaa13fb5d2b0f1275_0.zip?outSR=%7B%22wkid%22%3A27700%2C%22latestWkid%22%3A27700%7D

It generates and finally errors -

{"processingTime":"0 seconds","status":"Failed","error":{"message":"Error: OGR Failed ","code":500,"timestamp":"2018-01-09T09:05:00.916Z"}}

Matt

Re: What does Gathering Data mean

DanielFenton1 — Tue, 06 Feb 2018 18:52:29 GMT

Hi Matt,

I believe this class of issues has been resolved. I'm sorry about the ambiguous error message. There was a subtle bug in our download system that had to be worked out.