topic Re: Issue with Public Accounts and Open Data/Hub in ArcGIS Hub Questions https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400339#M1993 <HTML><HEAD></HEAD><BODY><P>fix coming in our next release Tuesday March 3rd</P></BODY></HTML> Tue, 25 Feb 2020 21:25:23 GMT Anonymous User 2020-02-25T21:25:23Z Issue with Public Accounts and Open Data/Hub https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400336#M1990 <HTML><HEAD></HEAD><BODY><P>For context, my organization has Hub Premium, and we also have an Open Data Portal dating back to before Premium existed.</P><P></P><P>Whenever someone who is currently logged into ArcGIS Online through a public account tries to view either our Open Data Portal or our Premium initiative, they get either a 404 error or a plain white screen.&nbsp; The console shows errors reading "Uncaught TypeError: Cannot read property 'indexOf' of undefined".&nbsp; I haven't been able to test whether the same issue happens for people logged in with accounts from another organization.&nbsp; If they log out of ArcGIS Online, they can access our Hub sites without issue.&nbsp;&nbsp;</P><P></P><P>Has anyone else experienced this kind of issue?&nbsp;Have you found a workaround?&nbsp; We're trying to promote our Open Data Portal, and it's not an insignificant problem if people who already use ArcGIS Online get blocked out of accessing the open data.&nbsp;&nbsp;</P><P></P><P>For reference, here is our Open Data Portal:&nbsp;<A class="link-titled" href="https://maps-semcog.opendata.arcgis.com/" title="https://maps-semcog.opendata.arcgis.com/">SEMCOG (Southeast Michigan Council of Governments) Open Data</A>&nbsp;</P></BODY></HTML> Tue, 25 Feb 2020 16:40:37 GMT https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400336#M1990 BillSchlatter 2020-02-25T16:40:37Z Re: Issue with Public Accounts and Open Data/Hub https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400337#M1991 <HTML><HEAD></HEAD><BODY><P>we'll look into it!</P></BODY></HTML> Tue, 25 Feb 2020 19:02:23 GMT https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400337#M1991 Anonymous User 2020-02-25T19:02:23Z Re: Issue with Public Accounts and Open Data/Hub https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400338#M1992 <HTML><HEAD></HEAD><BODY><P>Definitely a bug - we'll work towards a resolution as soon as possible</P></BODY></HTML> Tue, 25 Feb 2020 19:06:16 GMT https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400338#M1992 Anonymous User 2020-02-25T19:06:16Z Re: Issue with Public Accounts and Open Data/Hub https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400339#M1993 <HTML><HEAD></HEAD><BODY><P>fix coming in our next release Tuesday March 3rd</P></BODY></HTML> Tue, 25 Feb 2020 21:25:23 GMT https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400339#M1993 Anonymous User 2020-02-25T21:25:23Z Re: Issue with Public Accounts and Open Data/Hub https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400340#M1994 <HTML><HEAD></HEAD><BODY><P>Thank you for the quick response!&nbsp; </P></BODY></HTML> Wed, 26 Feb 2020 13:16:08 GMT https://community.esri.com/t5/arcgis-hub-questions/issue-with-public-accounts-and-open-data-hub/m-p/400340#M1994 BillSchlatter 2020-02-26T13:16:08Z