topic Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal in ArcGIS Hub Questions https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29284#M148 <HTML><HEAD></HEAD><BODY><P style="text-align: justify;">Hi everyone.</P><P style="text-align: justify;"></P><P style="text-align: justify;">I am developing an Open Data Portal under new&nbsp;ArcGIS Hub platform. However, I've watched an error that did no happen before. When I include a personalized URL enabling by DNS, it are redirecting to hub.arcgis.com but no my portal organization.opendata.arcgis.com. I've verified permissions, access... everything possible in my ArcGIS account but there is not the problem. Anyone has the same issue? How did you get a solution? Thanks.</P></BODY></HTML> Tue, 12 Dec 2017 19:38:57 GMT Andrés_FelipeForero_Huertas 2017-12-12T19:38:57Z Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29284#M148 <HTML><HEAD></HEAD><BODY><P style="text-align: justify;">Hi everyone.</P><P style="text-align: justify;"></P><P style="text-align: justify;">I am developing an Open Data Portal under new&nbsp;ArcGIS Hub platform. However, I've watched an error that did no happen before. When I include a personalized URL enabling by DNS, it are redirecting to hub.arcgis.com but no my portal organization.opendata.arcgis.com. I've verified permissions, access... everything possible in my ArcGIS account but there is not the problem. Anyone has the same issue? How did you get a solution? Thanks.</P></BODY></HTML> Tue, 12 Dec 2017 19:38:57 GMT https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29284#M148 Andrés_FelipeForero_Huertas 2017-12-12T19:38:57Z Re: Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29285#M149 <HTML><HEAD></HEAD><BODY><P>Hi Andrés,&nbsp;</P><P></P><P>Have you reached out to support with this? They can help you with the issue directly.&nbsp;</P><P></P><P>Courtney</P></BODY></HTML> Tue, 12 Dec 2017 19:41:07 GMT https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29285#M149 CourtneyClaessens 2017-12-12T19:41:07Z Re: Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29286#M150 <HTML><HEAD></HEAD><BODY><P>Hi Courtney,</P><P></P><P>We've reported that issue to support and applied the changes suggested. They replied us that CNAME called hub.arcgis.com must change to opendata.arcgis.com. We've done that but domain still redirect to hub.arcgis.com</P><P>Look at this,</P><P></P><P>URL: datos.igac.gov.co</P><P>Redirect: hub.arcgis.com</P><P></P><P>Let me send you as attachment two reference images.</P><P></P><P>I don't know what else to do so I tried to get an answer here with the community.</P><P></P><P><IMG alt="DNS" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/391212_DNS.png" style="width: 620px; height: 335px;" /></P><P><IMG alt="" class="image-2 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/391213_CNAME.png" style="width: 620px; height: 150px;" /></P></BODY></HTML> Tue, 19 Dec 2017 15:58:38 GMT https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29286#M150 Andrés_FelipeForero_Huertas 2017-12-19T15:58:38Z Re: Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29287#M151 <HTML><HEAD></HEAD><BODY><P><A href="https://community.esri.com/migrated-users/103109">Andrés Felipe Forero Huertas</A>&nbsp;I confirm that the DNS looks ok. However, that domain is not registered in the Open Data application.&nbsp;Can you share a screenshot of the site configuration that shows you have set the custom domain?</P></BODY></HTML> Tue, 19 Dec 2017 16:09:01 GMT https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29287#M151 AndrewTurner 2017-12-19T16:09:01Z Re: Failure when use a personalized URL in the new ArcGIS Hub - Open Data Portal https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29288#M152 <HTML><HEAD></HEAD><BODY><P>Sure, let me show&nbsp;you the screenshoots of the site configuration.</P><P>&nbsp;<IMG __jive_id="391218" alt="" class="image-1 jive-image j-img-original" src="https://community.esri.com/legacyfs/online/391218_Configuración.png" style="width: 620px; height: 342px;" /></P><P><IMG __jive_id="391219" alt="" class="image-2 jive-image j-img-original" src="/legacyfs/online/391219_Dominio personalizado.png" style="width: 620px; height: 306px;" /></P></BODY></HTML> Tue, 19 Dec 2017 17:58:38 GMT https://community.esri.com/t5/arcgis-hub-questions/failure-when-use-a-personalized-url-in-the-new/m-p/29288#M152 Andrés_FelipeForero_Huertas 2017-12-19T17:58:38Z