idea Notify Hub administrators when hub server is down in ArcGIS Hub Ideas

Notify Hub administrators when hub server is down

DataOfficer — Tue, 29 Jul 2025 12:41:52 GMT

Notify hub organisation administrators when hub is down. This comes after an interruption to the service yesterday (https://hubstatus.arcgis.com/). However, rather than notify administrators so that they are aware of the issue, can put workarounds in place, or send out communications to their users, we are currently reliant on (1) having the issue reported to us by a user or noticing it ourselves and then (2) investigating the issue (including checking here on the Community and / or on https://hubstatus.arcgis.com/) and potentially wasting time going through technical support. This wastes a lot of administrator time and that of our user community.

An automated email notification to administrators would probably be sufficient.

Re: Notify Hub administrators when hub server is down

JenniferBorlick — Wed, 30 Jul 2025 14:01:29 GMT

I added the RSS feed to Outlook. That has helped.

Re: Notify Hub administrators when hub server is down

DataOfficer — Wed, 30 Jul 2025 14:51:22 GMT

Thanks @JenniferBorlick that's a useful tip.

Re: Notify Hub administrators when hub server is down

JenniferBorlick — Wed, 30 Jul 2025 15:25:49 GMT

Glad I could be of help, @DataOfficer 🙂