topic Re: Failed to get arespones from https in ArcGIS GeoEvent Server Questions

Failed to get arespones from https

khadijaF — Sun, 29 Sep 2019 06:31:53 GMT

I'm trying to configure poll external secured website (https://integrate.om.mixtelematics.com/#api-reference) to GeoEvent , but its failing .

although I pass the APi client and username and password in the header using the get and post method but its failing .

appricit your kind support as its too important for me .

Re: Failed to get arespones from https

khadijaF — Thu, 03 Oct 2019 10:03:57 GMT

Team ,

please your responce is highly appreciated , as its too important for me

my project is depending on this .

please assist ...

Re: Failed to get arespones from https

Stefan_Jung — Mon, 07 Oct 2019 07:03:42 GMT

Hi khadija F‌,

did you check the GeoEvent Logfiles to see what exaclty is failing?

Often the error connecting to a https site is due missing certificates. Did you import the certificate of the target server into the ArcGIS Server, that was installed with GeoEvent Server? Don't Forget to also import the root and intermediate certificate if they exist.

Best Stefan

Re: Failed to get arespones from https

khadijaF — Tue, 08 Oct 2019 11:11:01 GMT

Hello Stefan,

I got bellow error ...

((loger : com.esri.ges.httpclient.Http)Second attempt failed. Giving up. (https://integrate.om.mixtelematics.com/api/assets/1 --- Connect to integrate.om.mixtelematics.com:443 [integrate.om.mixtelematics.com/185.64.24.232] failed: Connection timed out: connect)

)

your assistance is highly appreciated .

Thanks,

KHADIJA

Re: Failed to get arespones from https

Stefan_Jung — Tue, 08 Oct 2019 13:32:32 GMT

Hi khadija F‌,

It looks like the GeoEvent Server does not have access to the integrate.om.mixtelematics.com at all.

Straight away I just think of simple points to check:

Does the server has Internet connection? (Firewall etc even if port 443 should be open by Default)
Did you try to access the website via browser from the server?
You could also try to access it via CURL in the command line of the server:

curl -X GET --header 'Accept: application/json' --header 'x-testing: true' --header 'X-Forwarded-CorrelationId: MiX.Integrate.SwaggerUI' 'https://integrate.om.mixtelematics.com/api/assets/1'‍‍

Best,

Stefan

Re: Failed to get arespones from https

Anonymous User — Fri, 11 Oct 2019 00:39:07 GMT

Hi Khadija,

I've just developed a connector for one client to poll data from MixTelematix API, constantly fetching vehicle locations.

In my case, as there are some rules to check location etc. so I didn't use the out-of-box connector to request the API.

Two suggestion I would give here:

1. Get a valid token for API

In my case, I used code to generate bearer token first and use this token in the header for subsequent requests rather than you using credential details in the header.

I would agree with Stefan using another approach to test your way to communicate with api first. I was using Postman to ensure the parameters provides are correct.

2. Import certificate into GEP

Otherwise, you would get some error in logs like... invalid certificate..PKIX.

You seem didn't arrive at this stage yet.

Re: Failed to get arespones from https

khadijaF — Sun, 13 Oct 2019 12:07:29 GMT

Minbin Jiang,

I tried the first option with Postman but it shows no access or invalid token received .

would you please share with me how do you developed , I will be highly appreciated .

Re: Failed to get arespones from https

Anonymous User — Tue, 15 Oct 2019 00:21:31 GMT

FYI...

With the above steps you should able to get token for your subsequent requests.

Cheers,

minbin