topic Re: Missing Mobile Toolbox? in ArcGIS for Windows Mobile Questions

Missing Mobile Toolbox?

jenssvenne — Wed, 16 Sep 2015 06:30:45 GMT

Hi there,

I've just installed Windows Mobile 10.2.1. on my PC, but can't find the toolbox'es??

I have ArcGIS 10.3.1. (the toolbox should support 10.3) and it's on a Windows 10.

Any suggestions where the toolbox is hidden or why it's missing?

Re: Missing Mobile Toolbox?

JohnFannon — Thu, 17 Sep 2015 13:21:07 GMT

Firstly, did you select the option for the Geoprocessing tools during the installation of ArcGIS Mobile?

Secondly, from recollection I think you also need to right-click on the root ArcToolbox and choose "Add toolbox", then navigate to Toolboxes > System Toolboxes, select the Mobile Tools and click Open. The toolbox should then appear in ArcToolbox.

Regards

John

Re: Missing Mobile Toolbox?

jenssvenne — Thu, 17 Sep 2015 15:53:08 GMT

Hi John

I did not have the choice of choosing "geoprocessing tools" during installation??

Re: Missing Mobile Toolbox?

JohnFannon — Thu, 17 Sep 2015 16:36:16 GMT

See the following:

http://resources.arcgis.com/en/help/install-guides/arcgis-mobile/10.2/index.html#/Installing_ArcGIS_for_Windows_Mobile/00qz00000029000000/

You should be able to fix this through Control Panel > Programs and Features > Uninstall/Change > Modify - then ensure you have selected the Geoprocessing Tools:

Re: Missing Mobile Toolbox?

jenssvenne — Fri, 18 Sep 2015 06:01:49 GMT

Hi John

When I'm running til tool I only get these options????

Re: Missing Mobile Toolbox?

JohnFannon — Fri, 18 Sep 2015 08:56:58 GMT

I suspect that the installer is checking for ArcGIS v10.2 and not finding it (as you have 10.3.1), so not presenting the option for the Geoprocessing tools.

There may be a way to fool it into thinking 10.2 desktop is installed, perhaps through a setting a registry key, but I'm not sure which one.

The other thing you could try is installing on a machine with 10.2 then copying the toolbox and any supporting files from the install directory to the 10.3.1 machine.

It's probably one for support.

John

Re: Missing Mobile Toolbox?

jenssvenne — Wed, 23 Sep 2015 05:54:46 GMT

I tried it on an ArcGIS 10.2.2. and there I get the correct installer, so YES it must be a case for ESRI Support as it should support 10.3. as well.

Will it be possible just to copy it from a 10.2.2. ?

Henrik

Re: Missing Mobile Toolbox?

jenssvenne — Thu, 24 Sep 2015 14:45:22 GMT

The copying from 10.2. to a 10.3 did not work 😞

Re: Missing Mobile Toolbox?

roemhildtg — Thu, 26 May 2016 17:49:48 GMT

Did anyone find a solution?

Re: Missing Mobile Toolbox?

DeniseKing — Fri, 05 Aug 2016 13:23:52 GMT

If the Mobile GP Tools do not appear in ArcToolbox, you will need to add the missing toolbox (in ArcMap or ArcCatalog) by opening ArcToolbox and right-click in the white space and go to Add Toolbox. In the Add Toolbox dialog window, navigate to C:\Program Files (x86)\ArcGIS\Mobile10.2.1\ArcToolbox\Toolboxesand select Mobile Tools.tbx, click Open and the Mobile Tools will display in the list of toolboxes. Next, right-click in the white space and go to Save Settings > To Default and the Mobile GP Tools will be included when opening ArcToolbox until you change the Default configuration. I'm including a short video to show this process.

(view in My Videos)

If you are unable to add missing toolbox following these steps, please submit an Esri Support Case, http://support.esri.com/request-case so we can continue to help troubleshoot the issue with you.

Cheers,

Denise

Re: Missing Mobile Toolbox?

GreggRoemhildt1 — Fri, 05 Aug 2016 15:50:10 GMT

This post helped me find a solution:

https://community.esri.com/message/625695?et=watches.email.outcome#comment-625695

I created a ticket with esri support and they transferred me the installer patch which installs the mobile toolbox on ArcGIS 10.4.