topic Re: Mobile upload(synchronization) error in ArcGIS for Windows Mobile Questions

Mobile upload(synchronization) error

Prabhakara_RaoSamsetti — Sun, 31 Mar 2013 22:56:25 GMT

I have an issue with uploading the edits from mobile device to server. It was throwing request exception error. Error code is SaveEditsFatalError. Editing layers are registered as version and assigned global id. Any one faced same issue? Please let me know what could be the root cause for this issue and how I can resole the issue.

ArcGIS Mobile version 10.0.0.2475.

Thanks in advance.

Re: Mobile upload(synchronization) error

KierenTinning1 — Thu, 04 Apr 2013 01:03:04 GMT

Could be a couple of issues

a) do you have a feature linked annotation attached to the feature class?

b) has anything changed in the feature classes which could have affected the checksum?

Re: Mobile upload(synchronization) error

AkhilParujanwala — Fri, 05 Apr 2013 18:42:25 GMT

Just to add to entombedtrader, I normally create the featureclasses and MXD, then the service and then I never touch the featureclasses and MXD ever again. The service can be started, stopped without problems, I can't remember if you can delete the service and recreate and still be able to synchronize without problems.

But yes the checksum is related to the featureclass and making sure it is not altered after you create is crucial for the synchronization process.

Re: Mobile upload(synchronization) error

Prabhakara_RaoSamsetti — Wed, 10 Apr 2013 12:55:17 GMT

Hi

Thanks all for your valuable time and suggestions.

We have resloved issue by alter the user quota on users,<schema>_data & <schema>_index to unlimited. Below see the below sql statements executed..

??? alter user <user> quota unlimited on users;
??? alter user <user> quota unlimited on <schema>_data;
??? alter user <user> quota unlimited on <schema>_index;

Re: Mobile upload(synchronization) error

NicolasBiboba — Fri, 17 May 2013 13:56:30 GMT

Hello,

I have also a mobile upload error but it is a different one : "Fatal error from the server".
The download is working but not the upload.

When I check on the server's journal, I have the following message : "MobileSync: Post Features Failure" concerning the following method :"MobileSync.UploadFeatures".

I precise that I am working on ArcGIS mobile 10.1.1 and ArcGIS server 10.1.
I am working with an NOT-versionned ArcSDE database.
Data have a GlobalID Field and are registered to the ArcGIS Server.

There is no security option to my mobile service (http with no -s and so no identification required for downloading the data and I suppose for uploading but maybe the problem come from there, I don't know).

Also, after reading the thread 54005, where the same error was mentionned, I checked the permission and it is public so the problem does not come from there.

If you have any idea, please let me know !

Thanks !

Re: Mobile upload(synchronization) error

IvanPobis — Tue, 03 Dec 2013 12:19:50 GMT

Nicolas,

have you solved your problem? I have same problem on the same version of ArcGIS Server.
Can you help me please?

Thank you very much.
Ivan

Hello,

I have also a mobile upload error but it is a different one : "Fatal error from the server".
The download is working but not the upload.

When I check on the server's journal, I have the following message : "MobileSync: Post Features Failure" concerning the following method :"MobileSync.UploadFeatures".

I precise that I am working on ArcGIS mobile 10.1.1 and ArcGIS server 10.1.
I am working with an NOT-versionned ArcSDE database.
Data have a GlobalID Field and are registered to the ArcGIS Server.

There is no security option to my mobile service (http with no -s and so no identification required for downloading the data and I suppose for uploading but maybe the problem come from there, I don't know).

Also, after reading the thread 54005, where the same error was mentionned, I checked the permission and it is public so the problem does not come from there.

If you have any idea, please let me know !

Thanks !

Re: Mobile upload(synchronization) error

KierenTinning1 — Tue, 03 Dec 2013 12:33:43 GMT

It may be that your selection tables have not been built.

Depending on how you set up server you may have user specific or global selection tables in ArcSDE (the ones ArcMap uses when the user selects over 100 records)

Go to ArcMap and load the layers that you have been using for your service, then do a big selection (i.e. over 100 features). This will cause ArcGIS to build these tables (ArcGIS Mobile won't, just hangs).

Once you do this try posting, it should work for you

K

Nicolas,

have you solved your problem? I have same problem on the same version of ArcGIS Server.
Can you help me please?

Thank you very much.
Ivan

Re: Mobile upload(synchronization) error

IvanPobis — Wed, 04 Dec 2013 04:28:57 GMT

Thanks a lot, but unfortunately does not work. So far I have in MS SQL SDE geodatabase just 20 records. By the mobile mapping I want collect more.

Ivan

It may be that your selection tables have not been built.

Depending on how you set up server you may have user specific or global selection tables in ArcSDE (the ones ArcMap uses when the user selects over 100 records)

Go to ArcMap and load the layers that you have been using for your service, then do a big selection (i.e. over 100 features). This will cause ArcGIS to build these tables (ArcGIS Mobile won't, just hangs).

Once you do this try posting, it should work for you

K