topic Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1 in ArcGIS for Windows Mobile Questions

Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Tue, 14 Jan 2014 16:29:42 GMT

Hi-
Does anyone know what might cause the Create Mobile Cache 10.2 tool to only create the mobile cache schema and NOT pull the datafrom a 10.2.1 map after publishing as a 10.2.1 map and mobile service?

Esri, do you have a response?

Thanks,
David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Thu, 23 Jan 2014 20:47:40 GMT

Hi again all-
Sorry to answer my own reply, but after 9 days not a single user has encountered difficulties with the Create Mobile Cache tool at 10.2.1? Everything works just fine in 10.2, no problems whatsoever no matter what the source data, be it file gdb, sde, versioned vs non-versioned data. What I am discovering is that after checking all parameters from privliges and user accounts, gloabalIDs, editor tracking and more the tool will download data into the cache for some mxd's but not others--

Esri? Anyone?
David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

ChristopherOlsen — Fri, 24 Jan 2014 12:04:59 GMT

Hi David,

I work in Tech Support and primarily handle Mobile incidents. I haven't seen anything come in since 10.2.1 with regard to the caching tools not working. Is this happening with all of your data? Are you bringing in the mobile cache or service to the Project Center?

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Tue, 28 Jan 2014 15:11:14 GMT

Hi Chris-

Thanks for the reply. I apologize for the frustration. I've since discovered that we may have some data issues as the 'Create Mobile Cache' tool is downloading the features at cache creation for some of my feature classes but not all.

The tool works with one specific cache that I have created for the MPC, and does dowload the data to that cache from my 10.2.1 SDE.

For the two caches where the tool is failing, those are being consumed in a MobileSDK application, but that shouldn't make a difference. At this time we have to check this data, (as it's not an mxd full-extent setting issue). Thanks for the reply and I will post my findings later this week or so. If I am unsuccessful there, I'll open up a support incident-
David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

Petravan_Vliet — Mon, 03 Feb 2014 10:17:39 GMT

I have a similar problem but with version 10.2.0.
I am using arcgis desktop 10.2 on my laptop and use the create mobile cache tool to get my data available for an arcgis mobiel project.
However in the arcgis mobile project I will see the fields of the operational layer, but no shapes are visible in the preview. I have no idea what to do and how to solve this problem. My arcgis mobile is version 10.2.0.0.
Can anybody help?

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

selcukcelik — Sun, 12 Dec 2021 16:12:24 GMT

Hi,

There must be several reason anyway, for codebehind you should download data from service after you took schema file.

            try
            {
                // Create an instance of MobileCache, and set StoragePath 
                MobileCache mobileCache = new MobileCache();
                mobileCache.StoragePath = @"C:\GIS\Project\Mobil\db(Cache)\cache";
                if (mobileCache.CacheExists)
                    mobileCache.DeleteCache();
                MobileServiceConnection conn = new MobileServiceConnection();
               
                conn.Url = @"http://<server>/arcgis/rest/services/test3/MapServer/MobileServer";

                // Create Mobile Cache Schema
                conn.CreateCache(mobileCache);

                // Open MobileCache
                mobileCache.Open();

                // Use MobileCacheSyncAgent to download data from server 
                MobileCacheSyncAgent agent = new MobileCacheSyncAgent(mobileCache);
                agent.MapDocumentConnection = conn;
                agent.DownloadExtent(mobileCache.FullExtent);
                //agent.Synchronize();
                // Load layers from MobileCache to Map control 
                map1.MapLayers.Add(mobileCache);
                //map1.Extent = mobileCache.FeatureSources[0].FullExtent;
            }
            catch (Exception ex)
            {
                MessageBox.Show(ex.Message);
            }

For Desktop version; I dont know the desktop reason why data is not inlcuded but may be a bug but you should re-install your arcmap to use create mobile cache tool properly... in once I also be faced with this problem...

One more thing is that care about spatial referansce with tile cache and mobile cache must be same, you probably know that issue...

Thanks.

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

TravisBock1 — Wed, 05 Feb 2014 20:05:12 GMT

I believe we are experiencing the same issue. When creating a mobile cache in desktop 10.2.1 the schema is created but no data is load.

Additionally after upgrading the server from 10.2 to 10.2.1 all of the mobile services now appear empty.

On both accounts we can load them (services and mobile cache) in the mobile project center and on a device but there is no content... just the schema.

I have contacted support but I'm still waiting to hear back.

Travis

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

Petravan_Vliet — Fri, 07 Feb 2014 12:31:16 GMT

David and Petra,

Another test you can run is to open the cache directly with ArcGIS Mobile rather than making a project through the MPC. If it works there, it could be a problem in the MPC.

Within arcgis mobile application I can only add projects. A cache is not a project, so I don't seen them and cannot add the cache directly to the arcgis mobile on my laptop.

Petra

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Thu, 13 Feb 2014 21:10:43 GMT

Hello Esri et al:
We have discovered that the 10.2.1 Create Mobile Cache tool failures are related to the map extent for certain map projections such as HARN. It would appear that there is something in the way the extent is read when using a HARN projection. For example, when publishing an mxd in a HARN projection enabled and bringing that MobileService as an operational layer into the MPC the service will not display. When zooming to the initial extent, all appears normal but still no display of data. And the Cache tool continues to extract only schema as well.

However, when then setting the project extent in the MPC, the MPC will zoom down to a 5" square envelope. It's as if the op layer were behaving as page space. This got me thinking about the projection engine, which apparently has changed slightly at 10.2.1. So, as a workaround, I brought my HARN projected layers back into a new mxd, changed the data frame projection to standard state plane and reset the full extent. I then switched the data frame back to HARN, reset the full extent, published the service and wa-la.

The op layer displays in the MPC, and the cache tool is able to dowload all data from the modified mxd. So, I think the real issue lies in the way MPC and the Cache tools handle HARN (and perhaps other projections as well) as all of this was never a problem at 10.2

Thanks-- hope this helps others.

David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

selcukcelik — Fri, 14 Feb 2014 04:47:46 GMT

Did you all try to set your Coordinate System "transformation" to WGS84?

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

AnnKitowski — Mon, 02 Jun 2014 17:43:27 GMT

David,
Thank you so much for sharing the solution you found to this problem. I changed the projection in my mxd to something else, reset the full extent, and now the mobile cache is finally working. I was struggling with this for quite a while before I came upon this post. Thank you, Thank you, Thank you!

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

JodyWilson — Tue, 03 Jun 2014 16:12:58 GMT

I had issues with my 10.2.1 cache as well when I was trying to bring it onto my mobile device. seems there is a issues with the conf.xml and Conf.xml. I believe esri is just beginning to work on this as for some reason I was the first to report it.....if your having issues this may also be the problem.

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

IanReid1 — Wed, 30 Jul 2014 22:40:12 GMT

I am also having the same issue - works fine on 10.2 but 10.2.1 caches are empty. 10.2.1 caches seem to work if the datum isn't projected but when a PCS is used the caches are empty?

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Thu, 31 Jul 2014 16:18:07 GMT

Hi Ian-

Correct. I am still using the same method above at 10.2.2 for getting around empty caches when using HARN. Once the data frame has been given a correct transformation, whether from HARN to Standard State Plane or WGS84, then re-set back to HARN, the full caches will be created. A minor work-around really.

Thanks

David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

MarcoWagemakers — Tue, 16 Sep 2014 07:09:53 GMT

Hello,

I had the same issue with ArcGIS for Server 10.2.2. After the publication of the service, the map and feature services work well, however, when I have added the mobile service to the Mobile Project Center, the map was totally empty. Furthermore, I was not able to create a full cache with the Create Mobile Cache Geoprocessing tool in ArcGIS for Desktop 10.2.2.

The projection of my data and dataframe is in the Dutch RD_new projection. After changing my dataframe to WGS84, a reset of the dataframe extent and changing it back to RD_new projection both the Geoprocessing Tool and Mobile Services works as expected.

Thanks,

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Wed, 04 Feb 2015 23:33:25 GMT

Just a quick update. I've tested mobile cache creation and mobile sync tools on desktop 10.2.2 against a map and mobile service published to ArcServer 10.3 from a 10.2.2 desktop and there are no issues, excepting the projection bug mentioned throughout this post.

I have also successfully synced a mobile cache with with it's 10.3 service with no issues through an SDK application.

I will be testing the mobile project center projects against 10.3 mobile content server for any sync issues and report back

David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

DavidColey — Thu, 05 Feb 2015 23:28:18 GMT

As noted earlier - I have successfully downloaded a mobile project from ArcServer 10.3 mobile content server and synchronized downloads and uploads from a 10.2 mobile project deployed on Windows 7-64. I am unable to test a Windows Mobile deployment.

By keeping a desktop at one of the 10.2 releases, you can continue to publish a map and mobile service to ArcServer 10.3, create the necessary mobile cache, download projects from the mobile content server, and synchronize data changes back to the server.

As soon as ArcGIS for Windows Mobile 10.2.1 comes out, I can update my remaining desktops.

David

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

EmmettMercier1 — Tue, 10 Mar 2015 16:19:03 GMT

This still does not work for me. I have tried changing the dataframe projection and extent many time but it still does not show any features in the mobile project center. My data is in NAD83 HARN MI stateplane south International feet. I have tried changing it to stateplane without HARN, resetting the extent, and then back, but no luck. I also tried creating the cache with reverting back to HARN, and again no luck. I tried removing the projected CS and just going with NAD83 and WGS84, nothing has worked. Features will not even appear when cache is created in one of these projections without reverting back to the original projection type.

I have done exactly what is being explained in the above replies but it has not worked for me. I am using 10.2.2.

Re: Mobile Cache Data Not Pulled into Mobile Cache at 10.2.1

BradleyWinckelmann2 — Tue, 22 Mar 2016 18:35:56 GMT

Hi Petra, were you ever able to resolve this particular issue? I'm having the same problem and can't figure out a resolution. Thanks!