topic Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration in ArcGIS for SharePoint Questions

Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ThomasGroßmann — Thu, 09 Jul 2015 11:36:17 GMT

I've installed Esri Maps for Sharepoint 4.0. Trying to go through the configuration process I got stuck at the point of setting the App Configuration credentials (Configure Esri Maps for SharePoint—Esri Maps for SharePoint | ArcGIS). Being a site collection administrator, I am able to open the App Configuration. The problem: the Configuration Page remains empty:

Checking out the Developer Tools-Console I read the following message:

Failed to load resource: the server responded with a status of 404 (Not Found)

http://la.arcgis.com/sharePoint/esriMapsSharePoint/init.js

Any ideas?

Thanks!

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ThomasGroßmann — Thu, 09 Jul 2015 11:45:51 GMT

Here my Esri Maps Configuration Settings:

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

JustinRodriguez — Thu, 09 Jul 2015 17:54:44 GMT

Hello Thomas,

Try to add the following to your Trusted Sites:

http://www.arcgis.com

http://*.arcgis.com

http://la.arcgis.com

That might solve this issue. Thank you very much-

Thanks,

Justin

Esri Support

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ElitsaBaklova — Thu, 09 Jul 2015 23:44:44 GMT

Hi Thomas,

You currently have some old entries in the Esri Maps Configuration Settings list. Did you perform an upgrade? If so, from what version did you upgrade so we can test internally to see what might have gone wrong for you?

To fix the issue you should be able to just de-activate and re-active again the Esri Maps for SharePoint feature in Site Settings -> Site collection features -> Esri Maps for SharePoint. Once you do so, can you please verify that you don't see EsriMapsWebRoot and OAuthAppId in the list above. Can you please also let us know if the feature was in Activated state before you de-activated.

Thanks,
Elitsa Baklova

Lead Developer

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Tue, 28 Jul 2015 10:34:22 GMT

Hi Thomas,

Did you get this issue resolved?

I have a similar problem - i.e. the same blank page for the App Configuration settings.

I also get the load error for EsriMapsSettings.js but for a local copy... http://myserver/_layouts/ESRI.ArcGIS.Mapping.SharePoint/scripts/sharepoint/esriMapsSharePoint/EsriMapsSettings.js

I've upgraded from V4 beta to the new V4.0 on SharePoint 2010. I've deactivated it, uninstalled and reinstalled but still have the issue.

Wondering if you've fixed it or if someone has a resolution for this?

Many thanks...

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ThomasGroßmann — Wed, 29 Jul 2015 09:40:03 GMT

Hi Steve, Elitsa and Justin

I followed Elitsas and Justins recommendations and was able to solve these issues. Thanks a lot to the two of you, by the way.

Regards

Thomas

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

CaraKaser — Thu, 06 Aug 2015 00:05:03 GMT

Hi Steve - I had this same issue and it was resolved by unblocking the .ps1 files on my SharePoint web server so all the directories could install correctly. I unblocked the .ps1 files by right-clicking the file, choosing properties, and then clicking “Unblock.” I have more of an explanation below.

I discovered when I downloaded the Esri_Maps_SharePoint_4_0_SP2010.zip file and unzipped the contents, all of the files were “Blocked” in the file properties, including the Setup.exe and all the .ps1 files (WebContentInstaller.ps1, etc.). Here’s the properties for the WebContentInstaller.ps1 file showing it’s blocked (highlighted):

What was happening is that when I ran the Setup.exe file my on SharePoint web server, the .ps1 file were not executing and thus not installing all of the necessary files (such as the “scripts” directory and sub-directories at http://myserver/_layouts/ESRI.ArcGIS.Mapping.SharePoint/scripts/sharepoint/esriMapsSharePoint/EsriMapsSettings.js, etc.). Unfortunately, the Setup.exe finished and said everything installed successfully, but in reality it hadn’t. I didn’t notice anything was wrong until I tried to open the Esri Maps App Configuration page and it was blank. Using Fiddler, I saw that the page was trying to load a javascript resource that didn’t exist on my web server.

So I retracted and deleted the solution, and then began to manually install the solution line by line using PowerShell and could then see the errors about the .ps1 files being blocked. I unblocked the .ps1 files by right-clicking the file, choosing properties, and then clicking “Unblock.” I then retracted and deleted the Esri SharePoint solution again from my web server, and then ran the Setup.exe again and it properly installed everything.

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Fri, 07 Aug 2015 14:00:31 GMT

Hi Cara,

Thanks so much for this. I don't think I'd ever have considered the install files might be blocked but they were.

Unfortunately having followed what you did I still have the problem - blank Config Settings screen.

I'll persevere as I think you're right about the install not completing properly. It's just frustrating that I still have the problem having followed what you did.

Many thanks

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

CaraKaser — Fri, 07 Aug 2015 15:22:53 GMT

Hi Steve:

Yeah, I've spent a good 16 hours just getting the files to install correctly, displaying the App Config page, and working out why my credentials weren't taking in the Secure Store Service. I finally figured everything out, but it definitely took concentrated effort to make it happen! If anything, you could try manually installing everything PowerShell one command at a time and reading any error messages occur -- that's ultimately what I did to figure out why it wasn't installing.

In your web server, can you see that the scripts directory installed by going to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14[or15]\TEMPLATE\LAYOUTS\ESRI.ArcGIS.Mapping.SharePoint\scripts\... ? If you can't, then that may explain why it's not loading, which means the install didn't finish completely.

Also, double-check that the original solution was retracted and deleted completely. In SharePoint Central Administration, if you go to System Settings > Manage Farm Solutions, you shouldn't see the Esri solution listed at all.

If you're using SharePoint 2010 and Internet Explorer, one more thing to try is to view the Esri App Confg page in Document Mode 10 or Edge. For me, the Esri App Config page won't display in SharePoint 2010's native Document Mode 8, but it will in 10 or Edge. View the page in IE and press F12 to bring up the Developer Tools. In the top bar on the right-side there's an icon showing a computer monitor and phone. If this icon has an "8" beside it click the drop-down menu and select "10" or "Edge" and see if that helps.

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ElitsaBaklova — Fri, 07 Aug 2015 20:19:05 GMT

Hi Steve,

Can you please try the following steps and let us know how it goes? Also, you meant that the App Configuration page is blank, right? Not that the Configuration Settings list itself has no entries?

To verify the suspected issue:

Browse the file system to the path below, in case you are on the SharePoint server machine itself, and check if a “scripts” folder is missing:

C:\Program Files\Common Files\microsoft shared\Web Server Extensions\[HIVE\TEMPLATE\LAYOUTS\ESRI.ArcGIS.Mapping.SharePoint

Where [HIVE] is 15 for SharePoint 2013 and14 for
SharePoint 2010 setups

Press F12 in the browser showing the blank configuration
page and checking in the Network tab to confirm that you get an 404 HTTP error
when the page tries to locate our javascript files.

If the "scripts" folder is missing or you get a 404 HTTP error for javascript files, then please follow these steps:

Open our Esri Maps for SharePoint setup extracted folder on the SharePoint machine itself. Verify that the WebContentInstaller.ps1 script file is there at the same level as the Setup.exe
Unblock webcontentinstaller.ps1 file and setup.exe file from their property menus, e.g., right click on file->Property->Unblock (or use powershell “unblock-file” command, e.g., unblock-file setup.exe, unblock-file
webcontentinstaller.ps1);
Run Windows PowerShell x64 as Administrator, use cd to browse to the setup folder where the script
file is and run the following command:

“powershell –executionpolicy unrestricted ./webcontentinstaller.ps1 –install”

The above command should take several minutes to execute and should output a ton of feedback about files being copied. You can also verify that the "scripts" folder is now under the sharepoint hive.

After the execution of the above step is complete, reload the Esri Maps App Configuration page to confirm it loads as expected.

Thanks,

Elitsa Baklova

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Mon, 10 Aug 2015 10:04:43 GMT

Thanks Cara and Elitsa for your help on this.

I had tried manually installing each file and checking for errors but it all appeared to install fine.

I also checked the C:\Program Files\Common Files\microsoft shared\Web Server Extensions\[HIVE\TEMPLATE\LAYOUTS\ESRI.ArcGIS.Mapping.SharePoint and the scripts folder is there. However, I still get the 404 error for http://mydomain/_layouts/ESRI.ArcGIS.Mapping.SharePoint/scripts/sharepoint/esriMapsSharePoint/EsriMapsSettings.js

I've installed and retracted the solution countless times now, but as I suspect the issue might relate to something not cleaned up from the beta version I've been using I thought I should also do this via powershell so have run the following:

Uninstall-SPSolution -Identity esri.arcgis.mapping.sharepoint.wsp -allwebapplications

Remove-SPSolution -identity esri.arcgis.mapping.sharepoint.wsp -force

Unfortunately this made no difference.

In the event viewer on my Sharepoint application server I am getting the following errors:

'Target application not found (application id: Esri Maps Locate Workflow (myaccount.maps.arcgis.com)).'.

'Target application not found (application id: Esri Maps App Login (myaccount.maps.arcgis.com)).'

I was also getting:

The Microsoft Secure Store Service application Secure Store Service Application failed to retrieve credentials. The error returned was 'Target application not found (application id: Esri Maps Locate Workflow)

So I wondered if there was an issue with the Secure Store Service I had set up for using with the beta 4 version. As such, I've now deleted this and no longer get the error message, however, there first 2 are still there.

In short, I've tried everything you've suggested but haven't made any progress.

Do you have any other suggestions please?

Many thanks

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ElitsaBaklova — Mon, 10 Aug 2015 17:01:44 GMT

Hi Steve,

I apologize that I missed to read that you upgraded from Beta!!! Can you please do me a favor and go to Central Administration -> Application Management -> Manage Service Applications -> Secure Store Service -> Delete all Secure Store Service target applications that are prefixed with Esri Maps. Then go to your site collection, deactive and activate again the Esri Maps for SharePoint feature in Site Settings, and one last time try to perform App Configuration.

Thanks,

Elitsa Baklova

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Tue, 11 Aug 2015 08:13:02 GMT

Hi Elitsa,

I did delete all Secure Store Service target applications before my previous post, but I've followed your instructions and verified nothing ESRI Maps related remains in my installation. I've re-run the install yet again and still have the same problem - blank app configuration page (http://myserver/sites/sites/_layouts/ESRI.ArcGIS.Mapping.SharePoint/pages/WorkflowSettings.aspx) which is reporting a 404 HTTP error in trying to access .js files (http://myserver/_layouts/ESRI.ArcGIS.Mapping.SharePoint/scripts/sharepoint/esriMapsSharePoint/EsriMapsSettings)

So unfortunately still no progress.

Kind regards

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

ThomasMontefusco — Tue, 10 Nov 2015 19:15:05 GMT

If anybody is still having this issue, please upgrade to 4.1 - this should resolve your issue

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Fri, 08 Apr 2016 09:34:02 GMT

The upgrade to 4.1 (for SPS 2010) didn't work for me so in the end I gave up on this last year.

However, not wanting to be beaten and as it could provide some benefit, I've gone full circle and been trying to get this working. After countless installs, reinstalls, tweaking etc. I've finally got this to a point where, rather than get a blank screen and a 404 for the ESRIMapSettings.js, I get a message 'You do not have permissions to manage App Configuration. Please make sure you have administrative access to the SharePoint Secure Store Service.'

I hoped this was the last hurdle in getting this to work, and have actually found reference to this error - Frequently asked questions—Esri Maps for SharePoint | ArcGIS - but I already have full permission and renabling this, using another account etc. still give me the same error. Can anyone help please?

Also, as I'm still posting against this old post, do I need to log this as a separate thread?

Many thanks

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

CaraKaser — Fri, 08 Apr 2016 17:21:10 GMT

Steve -- I like your "never give up" attitude; it seems to be what's needed for this product in SP 2010!

I ran into this error last year and I believe I had to delete the target application and then create it again with the account I wanted to use. It's been a few months but here is the configuration notes from when I installed 4.0:

1) Had to set SharePoint admin account (TestSP_Install) as Secure Store Service Application Administrator, and then delete the target applications "Esri Maps App Login" and "Esri Maps Locate Workflow"; otherwise when setting credentials on Esri Maps Config Page will get an "Access Denied" indefinitely.

2) Use TestSP_Install account to configure Esri App. If get "Access Denied" on Esri App Config Page, delete target applications "Esri Maps App Login" and "Esri Maps Locate Workflow" in the Secure Store Service Application (see bullet #1 above). Esri App Config Page only works in document mode IE 10 or more to set credentials.

I hope this helps!

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Tue, 12 Apr 2016 15:37:11 GMT

Hi Cara,

Thanks so much for all your help. I think I'm almost there!

I found the solution to the 'You do not have permissions to manage App Configuration...' problem in the installation guide. I needed to give permissions to the secure store service to the current web application pool account. So now I see the App configuration screen and can Set Credentials - well I can enter them but I'm redirected back to the same screen so it doesn't seem to want to store the credentials.

I followed your advice in deleting the target applications to see if this helped but whilst re-entering the credentials again recreates the target applications the credentials are still not stored against the app configuration,

I'm still plugging away at this but if would be grateful you have any ideas?

Thanks again

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

CaraKaser — Tue, 12 Apr 2016 21:43:43 GMT

Ok, have you tried viewing the page in IE in Document mode IE 10 when trying to set the credentials? When on the page in IE press F12 to bring up the developer tools, and near the upper right-hand corner there's the document model button. Click it and set it to 10 (screenshot below). Then try setting your credentials in the page. I'm not sure if this will work, but I seem to remember something like this happening with me when trying to get the configuration page to actually store the credentials.

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

SteveLinford — Wed, 13 Apr 2016 08:24:15 GMT

Wow! That's cracked it.

Thank you so much for your help Cara.

I'm not sure if it was down to the vagaries of IE or ESRI Maps but I had to try several permutations to finally get the credentials to stick. In the end I managed it on a machine running IE 10 with the document mode set to IE9 standards. IE11 on my PC just crashed everything time I tried going to the app config page with IE 10 document mode set, and Edge seemed to doze off and lose interest.

Anyway, I finally seem to have v4.1 running, so thanks once again for all your assistance!

Steve

Re: Esri Maps for Sharepoint 4.0: Esri Maps App Configuration

CaraKaser — Wed, 13 Apr 2016 15:34:09 GMT

Alright, nice! I'm so glad that you finally got it working -- I'm glad I could help!