topic Complete uninstall in ArcGIS for SharePoint Questions

Complete uninstall

ThomasOlsson — Wed, 21 Aug 2013 04:46:25 GMT

How do I completly uninstall ESRI Maps for SharePoint?

Running setup.exe do not remove everything as I've seen lists in the rootweb been left behind. Is there a way to erase all configuration and data?

Regards
/Thomas

Re: Complete uninstall

hanjun1 — Thu, 22 Aug 2013 08:38:40 GMT

What file remian after uninstall?
The webpart? Or the configuration file as list?
Maybe you can just delete all the related file in your site content page.

Re: Complete uninstall

ThomasOlsson — Thu, 22 Aug 2013 09:59:15 GMT

Thats the thing. I don't know :-).

I upgraded from 2.1.1 to 3.0 and ran into problems (I have other post abour that). I noticed the support lists on the rootweb has changed their name from ArcGIS... to ESRI Maps... Then I try to edit a web part I get an url-error (extension load failed) and the url points to the old list names. I tried doing an uninstall of 2.1.1 using setup.exe including manual scanning/checking for wsp and web.config and other locations but I still get the same problem after doing a new installation.

For that reason I wonder if something is left behind from the first installation (2.1.1) which worked without problems.

Hope that clarifies my problem more 🙂

Regards
/Thomas

Re: Complete uninstall

hanjun1 — Sun, 01 Sep 2013 06:16:24 GMT

I think it's better to keep the setting for WebRoot since it's the url when we connect to the ArcGIS server.

And If you are not sure if the update does not work well, I suggest you to create a new site, then deploy the Esri Map for SharePoint again in your new site (Click the Setup and then select Modify), and see what happen.

Re: Complete uninstall

KatherineDalton — Fri, 13 Sep 2013 04:23:19 GMT

Hi Thomas,

If you are still encountering issues, I'd suggest you contact our Support services for additional help to make sure you have a clean installation.

Katy