topic Re: Power BI Visual looses all settings in ArcGIS for Power BI Questions

Power BI Visual looses all settings

DavidCresp — Wed, 20 May 2020 16:06:42 GMT

The Esri Map visual in Power BI is not saving settings. I set everything up for a boundary map based on one country and it is all fine. Go to another tab and back again and all settings have been lost. This has not been an issue before and seems to be an issue since the May edition of Power BI. It seems that the bug reported here is back again. https://community.powerbi.com/t5/Issues/ESRI-ArcGIS-maps-arent-saving-changes/idc-p/1099172#M57047

Re: Power BI Visual looses all settings

JonEmch — Thu, 21 May 2020 20:02:19 GMT

Hello all,

I am a representative of Esri Technical Support. We are currently tracking this behavior that occurs in PowerBI Online. Would you please reply to this thread with the region location of your PowerBI Tenant? You may access this information by going to PowerBI Online and clicking the question mark next to your profile picture.

At this point in time, we know that this behavior is occurring on certain PowerBI Online datacenter regions. If you have maintenance, I would advise you to open a case with us.

Re: Power BI Visual looses all settings

DavidCresp — Fri, 22 May 2020 00:41:06 GMT

I am finding this issue is occurring in Power BI Desktop. I have not tested editing online but the maps that I already have set up online are working. I am in Australia if this helps.

Re: Power BI Visual looses all settings

DavidCresp — Fri, 22 May 2020 00:43:38 GMT

When online here is my server. Australia Southeast (Victoria)

Re: Power BI Visual looses all settings

DavidCresp — Fri, 22 May 2020 04:27:52 GMT

I am not sure if this is connected but it has only started to be a problem more recently so may well be. Choropleth maps using the location boundaries previously worked well. Now the polygons are not rendering correctly for all of the areas and you end up with this.

Re: Power BI Visual looses all settings

JonEmch — Fri, 22 May 2020 12:51:57 GMT

Hey David,

If this is occurring in PowerBI Desktop, my first recommendation would be to reinstall PowerBI Desktop with the latest and greatest. You can find this installer here:

https://powerbi.microsoft.com/en-us/downloads/

Re: Power BI Visual looses all settings

DavidCresp — Sat, 23 May 2020 08:28:19 GMT

Hi Jon Emch‌, I think it is the latest and not so great May version of Desktop that is causing all the issues. Certainly as reported here if you were to roll back to the April Desktop the issue with losing setting goes. The issue with Polygon shapes was there previously but seems to be a lot worse with the May version.

https://community.powerbi.com/t5/Issues/ESRI-ArcGIS-maps-arent-saving-changes/idc-p/1108440#M57141

Re: Power BI Visual looses all settings

Origudes1 — Sun, 24 May 2020 14:59:04 GMT

Same same and only in desktop !

Re: Power BI Visual looses all settings

JonEmch — Tue, 26 May 2020 14:54:44 GMT

Hey David,

Could you post the PBIX you are working with?

Re: Power BI Visual looses all settings

JonEmch — Tue, 26 May 2020 14:55:38 GMT

Hello Ori

Could you post the PBIX you are working with?

Re: Power BI Visual looses all settings

AndresEscobedo — Wed, 27 May 2020 18:50:26 GMT

Hello Jon Emch‌,

Same problem in PowerBI Online, April 2020 desktop version works fine.

The problem occurs when published on PowerBI Online, the visual resets to default settings.

All colors and boundaries configurations resets to points and the visual doesn't make sense.

This is the region of PBI Tenant (North Central US (Illinois))

Any updates or expected resolution time?

Thanks for your support on this.

Re: Power BI Visual looses all settings

KendrickMiller — Thu, 28 May 2020 14:03:49 GMT

Jon Emch We are experiencing the same issue with our Power BI reports. Server is 'North Central US (Illinois). Maps are not presenting the base map settings, color schemes, and boundary settings. Refreshing the page allows the map settings to present appropriately, but not on initial page load up, and once the user's cache clears it reverts to default.

Re: Power BI Visual looses all settings

Origudes1 — Mon, 01 Jun 2020 13:00:57 GMT

I can't due to the nature of the data, but it seems like consistent issue?

Re: Power BI Visual looses all settings

MarkBall — Mon, 01 Jun 2020 22:25:51 GMT

Any update on a fix for this save settings issue? I use the Power BI Desktop app. It automatically takes all monthly updates from Microsoft. Based on reading this and the PBI community logs, sounds like an issue from the May release of updates?

Re: Power BI Visual looses all settings

JonEmch — Tue, 02 Jun 2020 13:29:47 GMT

Hello Mark,

A defect has been written to address the PowerBI Desktop issue: BUG-000131196. If you would like your account added to this defect, please log a support ticket. Once I see a change in the behavior, I will update you all here.

Re: Power BI Visual looses all settings

Origudes1 — Wed, 03 Jun 2020 05:16:41 GMT

How can I do it if I am not in the USA? AUS

Re: Power BI Visual looses all settings

RenzoFlinterman — Wed, 03 Jun 2020 07:43:22 GMT

Hello Jon Emch,

I have the same problem here in my Power BI desktop version. It doesn't save the changes I have made in the ArcGismap. I already updated my Power BI desktop to the recent release in May.

Also, a few weeks ago I noticed that when I published my Power BI desktop report to PBI online, the heatmap I set was gone. Only the default theme of the ArcGismap appeared. Based on the reactions on this page the two problems are probably related?

My server is located in the Netherlands, Western Europe.

Re: Power BI Visual looses all settings

JonEmch — Wed, 03 Jun 2020 17:42:14 GMT

We have also noted this behavior in the Netherlands datacenter, and Microsoft is aware of this. I will keep you posted on updates as they come.

Re: Power BI Visual looses all settings

JonEmch — Mon, 15 Jun 2020 17:10:33 GMT

The June 202 release of PowerBI Desktop should resolve the persistence issues.

Re: Power BI Visual looses all settings

DavidCresp — Mon, 15 Jun 2020 17:12:38 GMT

This issue has also been solved with the June Desktop. Good to see it largely all seems to be working again.