topic Re: Generate Email When User's Credit Allowance is Low in ArcGIS Connectors for Power Automate Questions

Generate Email When User's Credit Allowance is Low

bbywaterbw — Thu, 22 Jan 2026 15:57:53 GMT

I have a several notebooks running that will fail when the user has 29 credits remaining. I believe this is the Esri default, because I cannot find a way around this even if the notebook uses a fraction of a credit.

My solution would be to generate an email to myself or another admin when a user has a low credit balance. Is this a possible trigger to set in Power Automate?

My only other approach would be to use a notebook to scrape user credit information on a regular basis and add that to a table that would in turn trigger a 'When a Feature Class is Added' response from Power Automate. This seems a bit clunky and obviously uses more credits in the process.

Re: Generate Email When User's Credit Allowance is Low

Annie_K — Thu, 22 Jan 2026 16:31:52 GMT

You're correct that's a built-in failsafe in ArcGIS Online that you can't change. You might try something like the following:

Connect to your ArcGIS Online organization using the ArcGIS API for Python.
Get the organization’s credit balance from the credits property.
Set a threshold (e.g., 50 credits).
Check the balance and compare it to the threshold.
Send an email alert using Python’s smtplib (or another email service API like SendGrid, Outlook, Gmail).
Schedule the notebook to run periodically (ArcGIS Online Notebooks can be scheduled if you have Advanced Notebooks enabled, or you can run it locally via a cron job/Task Scheduler).

Re: Generate Email When User's Credit Allowance is Low

BobBooth1 — Thu, 22 Jan 2026 19:45:16 GMT

I have some code that checks the credit balance for an account I use for Notebook automation that I want to keep topped up with credits.

I run it on a VM, but you could also set it up to run periodically on your personal machine, or some other machine that's available.

from arcgis.gis import GIS import smtplib from email.message import EmailMessage reportPage = '' # Connect to the GIS myGIS = GIS(url="https://myAGOorg.maps.arcgis.com/", username='MYADMINUSERNAME', password="MYPASSWORD") theUserAccount = myGIS.users.get(username='THEUSERNAME_HERE') cm = myGIS.admin.credits credit_status = "User has " + str(theUserAccount.availableCredits) + " credits." if theUserAccount.availableCredits < 50: cm.allocate(theUserAccount, 1000) reportPage = reportPage + '\n' + "Allocated 1000 Credits" # SMTP method: SENDER = 'userName@myCompany.com' RECIPIENTS = ['userName@myCompany.com'] MESSAGE_SUBJECT = 'Automated Report User Credits' MESSAGE_BODY = """ User Credits Status: {} """.format(reportPage) smtpserver = smtplib.SMTP("smtp.myCompany.com") #smtpserver.login(SMTP_USER, SMTP_PASSWORD) msg = EmailMessage() msg.set_content(MESSAGE_BODY) msg['Subject'] = MESSAGE_SUBJECT msg['from'] = SENDER msg['to'] = RECIPIENTS try: smtpserver.send_message(msg) except smtplib.SMTPException as err: print("Unable to send mail:", err) finally: smtpserver.quit()

This one sends out a notice via email using SMTP, but you can also send messages from the ArcGIS Org if you're an admin. If you wanted you could skip the automatic topping off and just send a message that the account is low.

This is an example showing how to send from the org:

um = myGIS.users uMiniList = [] uMiniList.append(myGISusername) user = um.get(theUserName) subject = 'Credits Low' message = f'''Hi, {myGISusername}, Your credits are low. ''' um.send_notification(uMiniList,subject,message,type='email')

I don't think Notebooks will let you send emails via SMTP, but they should allow you to send notifications from the org.

Re: Generate Email When User's Credit Allowance is Low

BobBooth1 — Thu, 22 Jan 2026 19:46:35 GMT

This tutorial shows the steps for setting up a batch file and Windows Scheduled Task to run a Python script.

https://learn.arcgis.com/en/projects/schedule-automated-near-real-time-data-updates/

Re: Generate Email When User's Credit Allowance is Low

bbywaterbw — Thu, 22 Jan 2026 20:39:08 GMT

Thank you both for the replies - I will try to implement one or both of these suggestions and report back with any successes!

Re: Generate Email When User's Credit Allowance is Low

Annie_K — Fri, 23 Jan 2026 12:52:24 GMT

Thanks @BobBooth1 and good luck with the project @bbywaterbw!