topic Re: Webhook triggering after long delay in ArcGIS Connectors for Power Automate Questions

Webhook triggering after long delay

RyanAglietti — Wed, 07 Jun 2023 19:04:56 GMT

I have a power automate flow that is triggered by the ArcGIS "When a record is updated in a feature layer". My flow is pretty simple and just sends an email to the appropriate group based on an attribute value. When things are working normally I get the email notification about 2 minutes or less after the feature has been edited, as evidenced by the editor tracking info on the record. However, sometimes I will receive a batch of emails (up to 12 so far) all at once, but many hours, or even the next day, after the records have been edited. For example, a user edited 5 records this morning and I still have not received any emails and there are no runs in the flow run history from today. I have a second webhook set up on webhook.site, and it has not logged any events either. I tried to report this as a bug but my hosted feature layer and related items (Experience Builders and Survey123 surveys) was too complicated for the support tech to reproduce. Has anyone else noticed this behavior? Is there any way to get the trigger to fire when expected?

Re: Webhook triggering after long delay

RyanAglietti — Mon, 12 May 2025 15:23:15 GMT

Enabling the "Keep track of changes to the data (add, update, delete features)." setting on my hosted feature layer seems to have resolved this issue.

Re: Webhook triggering after long delay

PSRFA_GIS — Thu, 30 Oct 2025 04:10:36 GMT

Unfortunately this didn't help anything. After much testing, our triggers have completely stopped triggering...

Re: Webhook triggering after long delay

AkshayHarshe — Fri, 31 Oct 2025 17:34:35 GMT

@PSRFA_GIS Can you please share your service URL and if it coming from https://services.arcgis.com/ or something like services4.arcgis.com

We are seeing some delays on Hive 0 at the moment. Let me know if they aren't resolved.

Re: Webhook triggering after long delay

wparra_ripco — Tue, 06 Jan 2026 19:43:17 GMT

I am also seeing long delays in triggering of the webhook on hosted feature layers. It usually takes minutes or sometimes hours for my receiver to receive the event which is not the desired functionality. Is there any way to optimize the speed of webhooks? I have "keep track of changes" enabled.