Unable to update published map and layers

LucaTD — Mon, 30 Oct 2023 09:36:41 GMT

Hi all, I'm running into an issue in ArGIS for Excel where, after I publish a map and layers created from within Excel, I can't update the map and the layers anymore.

This behavior happens when I close the Excel file an re-open it and sign-in again. Whether I use the same user who published the map and data or a different user from the same organization, whenever I try to update the data I receive the message "Unable to find shared information, a new layer is published upon sharing".

Why am I running into this problem? The layers and the map are shared to the public and have editing enabled, and when I search for the items within ArcGIS for Excel I can find both the map and the layer.

Thanks to everyone who has some insight in this issue,

Luca

Re: Unable to update published map and layers

ShannonCardoza — Mon, 06 Nov 2023 18:42:58 GMT

Good morning, @LucaTD ,

I am sorry to hear about this issue. I have tested this workflow and do not see the same behavior using my Microsoft 0365 account and my desktop version. My steps were as follows -

1. Create layer from Excel data

2. Publish layer

3. Make edits (in this example I added an address)

4. Attempt to update/reshare

Note: in my screenshot, the 'Share' button is now 'Update'.

However, I did note while testing this that I had to save Excel edit, and update to see changes in ArcGIS Online. I will keep digging but in the meantime can you confirm the above steps are what you are doing?

Thank you,

topic Unable to update published map and layers in ArcGIS for Excel Questions

Unable to update published map and layers

Re: Unable to update published map and layers