Offline Map Area Fail

elpinguino — Thu, 28 Oct 2021 07:06:58 GMT

Hoping this is an easy win for someone. Possibly I'm getting tunnel vision trying to troubleshoot this myself?

Issue: Can’t add offline basemap.

Currently works on tablet while connected to wifi (w/ no offline area)
Field Maps web version shows green tick marks everywhere. Content good to go offline.
Doesn’t work adding an offline area via tablet
No, there aren’t any current offline areas that I need to delete
Also tried on different device, an Android mobile. Still doesn't work.
Also tried creating the offline map area on Field Maps web version. Doesn’t work.
Followed this article- https://community.esri.com/t5/arcgis-field-maps-blog/offline-packaging-quot-failed-quot-how-to-attain/ba-p/1103312

Exported this layer from the feature hosted layer group and added into a map by itself. Reran the steps in the above article. Same warning message as below. Know it is Layer 7, but don’t know what about Layer 7 is wrong.
What have I done to make the offline areas not work anymore? It used to be able to download them.

Added 15-20 new fields to the hosted feature layer. Did not add through Arcpro GDB and overwrite web layer like I usually do.
Changed some display names
Deleted a field or two
Result Parameter: packages (SetupMapArea) Error: "error": "{\"code\": 32, \"messageCode\": \"OffPkg_ 32\", \"message\": \"Replica job https://services3.arcgis.com/u7xIBRwtQLgXMeyt/arcgis/rest/services/Landowner_database/FeatureServer/jobs/b65a6215-ec42-4ff1-a035-d1dd70532ba3 encountered error {\\\"code\\\": 500, \\\"message\\\": \\\"Unable to create replica. Please check your parameters.\\\", \\\"details\\\": [\\\"Exporting data for layer 7 failed.\\\"]}\", \"params\": {\"url\": \"https://services3.arcgis.com/u7xIBRwtQLgXMeyt/arcgis/rest/services/Landowner_database/FeatureServer/jobs/b65a6215-ec42-4ff1-a035-d1dd70532ba3\", \"error\": \"{\\\"code\\\": 500, \\\"message\\\": \\\"Unable to create replica. Please check your parameters.\\\", \\\"details\\\": [\\\"Exporting data for layer 7 failed.\\\"]}\"}}"

Any recommendations/suggestions for how to deduce what’s wrong with the specific layer/ keeping the offline area from being created?

Re: Offline Map Area Fail

EddyClark — Wed, 06 Dec 2023 16:23:55 GMT

Did you find a solution to this? Happening to me today suddenly

Katelyn1 — Fri, 17 May 2024 17:41:28 GMT

Did you find a solution? Also having this issue