topic Re: Field Maps and Make error in ArcGIS Field Maps Questions

Field Maps and Make error

DEI — Thu, 23 Feb 2023 14:48:02 GMT

Hi,

We are getting 'Maximum number of repeats exceeded' errors in multiple scenarios that up until yesterday worked fine. Contacted Make support and was told to contact Esri. If anyone could please explain how to fix this error without losing data it would be greatly appreciated.

Re: Field Maps and Make error

sarah_maisel — Thu, 23 Feb 2023 17:15:34 GMT

Hello!

1. Do you get this error in Map Viewer as well or just Field Maps?

2. Can you explain further what workflow you use to see this error?

Thank you!

Re: Field Maps and Make error

JustinColville — Thu, 23 Feb 2023 17:17:31 GMT

Hello,

My name is Justin, I am a Product Engineer on the Field Maps team. Are you still seeing issues with your scenarios today? ArcGIS.com had a maintenance period yesterday. Image below is from https://status.arcgis.com/

Are you able to share what your scenarios are doing and at what step they are running into the error?

Re: Field Maps and Make error

DEI — Thu, 23 Feb 2023 18:58:37 GMT

Thank you @sarah_maisel and @JustinColville ,

I noticed right before lunch that everything appears to be up and running again but because the error turns off the scenarios, I had to constantly go back and restart each one as soon as a new error message would pop up.

We are using Make (formerly Integromat) with Field Maps to auto-populate spreadsheets and send emails.

The error was occurring in Make with all of my live scenarios at the first ArcGIS Field Maps Watch Features module where the webhook to the feature layer is initiated. This isn't the first time I've come up against this particular error. Do you know if there is a way to prevent this from happening in the future or expedite a fix when it does occur?

Re: Field Maps and Make error

DEI — Mon, 15 May 2023 15:03:16 GMT

Hello,

We are seeing this same error again this morning. All of our live scenarios are crashing. Is there a fix?

Re: Field Maps and Make error

JustinColville — Mon, 15 May 2023 18:36:53 GMT

Hello,

Are you still seeing issues? If you are still seeing issues are you able to look at the details of the webhook you are using and see if you can access the changesURL from the body? It should be an extractChanges REST API call.

Re: Field Maps and Make error

DEI — Mon, 15 May 2023 19:07:31 GMT

Thank you @JustinColville

Here's what I was able to retrieve from the queue from one of my scenarios:

https%3a%2f%2fservices6.arcgis.com%2fEHIEFZFGEwyl01GT%2farcgis%2frest%2fservices%2fS02957_loc%2fFeatureServer%2fextractChanges%3fserverGens%3d%5b831527%2c831530%5d%26async%3dtrue%26returnUpdates%3dfalse%26returnDeletes%3dfalse%26returnAttachments%3dfalse

Is this what you need?

Re: Field Maps and Make error

JustinColville — Mon, 15 May 2023 22:13:53 GMT

Yes, that is the URL. Since your data is not public, I cant access that URL. Are you able to (you will need to generate a token to do so)?

You can message me directly, if you would prefer to talk about this out of the forums.

Re: Field Maps and Make error

ArmstKP — Mon, 11 Dec 2023 16:28:11 GMT

We are seeing this error today

Re: Field Maps and Make error

Michael_Knapp — Thu, 23 May 2024 00:15:36 GMT

Was there ever resolution to this? We're experiencing the same error and aren't sure how to proceed.

Re: Field Maps and Make error

KPyne — Thu, 15 Aug 2024 14:28:18 GMT

No fix yet? We get mass Runtime Errors periodically (24+ hrs this time around) which shuts down ~10 or so scenarios which causes a huge backlog. Very frustrating