topic Re: URL link within field maps popup not working. in ArcGIS Field Maps Questions

URL link within field maps popup not working.

WardMitchell2 — Thu, 20 Jan 2022 15:26:32 GMT

Hello everyone,

I have added two URL links to the pop up in AGOL and they work fine in both AGOL and ArcGIS Pro. They currently do not work in Field Maps. First, do URLS work within Field Maps? If so can someone point me to documentation of how I can make them work and/or explain it here that would be greatly appreciated. The linked field names are "Floor Plans Link" and "Building Security Coordinators Link". See attached image.

Thanks for the help

Re: URL link within field maps popup not working.

ColinLawrence — Thu, 20 Jan 2022 19:53:51 GMT

Hi @WardMitchell2 ,

This is an unfortunate limitation on Android. There is a bug logged that you can attach yourself to through Support: BUG-000145744. If the link is a value in a field it will not display as a hyperlink. You can use a Custom attribute display popup as a workaround.

Re: URL link within field maps popup not working.

WardMitchell2 — Thu, 20 Jan 2022 20:27:43 GMT

Thank for the reply, and of course most of the users have Android phones. I'll look into the work around.

Re: URL link within field maps popup not working.

Ming — Thu, 27 Jan 2022 15:18:18 GMT

@ColinLawrence The custom attribute doesn't work either for links on Android device. The previous version of Field Maps once worked, so do you know where to download old version one? Thanks!

Re: URL link within field maps popup not working.

Ming — Thu, 27 Jan 2022 15:58:47 GMT

Found it from here: https://apktada.com/app/com.esri.fieldmaps

The old version 21.2.1 works well for the links on Android phone. @WardMitchell2 @ColinLawrence

Re: URL link within field maps popup not working.

WardMitchell1 — Thu, 27 Jan 2022 16:29:12 GMT

Thanks Ming,

Ming and or Colin, Before I download the older version of the app, what will I possibly lose from the current version?

Re: URL link within field maps popup not working.

WardMitchell1 — Thu, 27 Jan 2022 16:30:09 GMT

I am currently using the 21.4.0 version

Re: URL link within field maps popup not working.

Ming — Thu, 27 Jan 2022 16:37:52 GMT

@WardMitchell1 I can only confirm that the old version supports the links. For other features comparison, please check the What's new link: https://doc.arcgis.com/en/field-maps/faq/whats-new.htm

Re: URL link within field maps popup not working.

ColinLawrence — Thu, 27 Jan 2022 17:35:47 GMT

@Ming @WardMitchell1 Custom attribute popups should work. I verified on 21.4 on a map we frequently use to test this; see attached. You may need to explicitly create a URL using the hyperlink tool in the custom attribute display edit box.

In terms of the differences between versions...there quite a large jump in functionality and code between 21.3 and 21.4. However, in general, all of the core functionality is going to be there. The Whats New link is a helpful resource - here is the archive for older versions of whats new.

Re: URL link within field maps popup not working.

Ming — Thu, 27 Jan 2022 17:51:48 GMT

@ColinLawrence Thank you for your response. Can you explain the hyperlink tool for custom attribute? I used following steps, and it didn't work:

Re: URL link within field maps popup not working.

WardMitchell1 — Thu, 27 Jan 2022 18:23:06 GMT

Thanks for the info, creating the custom attribute display for multiple maps is going to take some time, which I currently do not have. The simplest solution is ESRI to fix the bug, seeing as it worked before in previous app versions.

Re: URL link within field maps popup not working.

ColinLawrence — Fri, 28 Jan 2022 00:25:05 GMT

Sorry for the confusion @Ming I was referring to a custom attribute display and not an expression. As pointed out by @WardMitchell1 this process can be a bit more time consuming if you also want to display attributes from your fields as you need to manually populate the custom display. See my example:

Re: URL link within field maps popup not working.

Ming — Fri, 28 Jan 2022 01:35:26 GMT

Thanks for the explanation.

Re: URL link within field maps popup not working.

WardMitchell2 — Fri, 28 Jan 2022 12:56:09 GMT

Colin is there an estimated time for when the bug will be fixed?

Re: URL link within field maps popup not working.

ColinLawrence — Fri, 28 Jan 2022 17:34:30 GMT

I cant give an estimate at this time but will report back if there is an update. We are releasing Field Maps quarterly now so at the earliest we are looking at the March time frame.

Re: URL link within field maps popup not working.

WardMitchell2 — Fri, 28 Jan 2022 18:40:26 GMT

Thanks Colin for all the info, hopefully this will be addressed in the March update release. I have many attributes with various layers and having to customize each popup for each layer that contains a URL link simply is not feasible for me to do at this time.

Re: URL link within field maps popup not working.

RonaldPalazzetti — Fri, 01 Apr 2022 19:13:55 GMT

Is this still an issue for you guys? The report for BUG-000145744 says that this was fixed but I am still having problems with this on the latest version.

Re: URL link within field maps popup not working.

WardMitchell2 — Fri, 01 Apr 2022 19:29:30 GMT

It still doesn't work in the maps that I have with that issue. ESRI recently updated AGOL, but the issue is still there as far as I can see.

Re: URL link within field maps popup not working.

KevinBurke — Fri, 01 Apr 2022 22:31:41 GMT

Hi @WardMitchell2 and @RonaldPalazzetti

Thank you for sharing the feedback.

I just retested the original issue in Field Maps on Android using the latest 22.1 release and it still works successfully for me using our maps.

However I would be curious to have a look at the maps you're working with if possible. Would you be able to share a test map with me? If so, you can share the web map with the ArcGISFieldMaps user.

Thank you

-Kevin

Re: URL link within field maps popup not working.

WardMitchell2 — Tue, 05 Apr 2022 15:02:35 GMT

Its working now, so it appears they did fix the bug.