topic Re: Shared Update Groups and Manage Offline Map Areas in ArcGIS Field Maps Questions

Shared Update Groups and Manage Offline Map Areas

kmsmikrud — Mon, 29 Mar 2021 19:52:53 GMT

Hello,

I'm not sure when 'Shared Update' Groups came online, but today is the first time I've had an AGOL group get labeled with this. The settings I've previously set for other groups is with membership only available to the organization and then the following.

This group is for use with ArcGIS Field Maps in which members need to edit the feature layers. We also need the ability to manage offline map areas. I am able to do this in other established groups with folks editing data and web maps shared to the group where I manage offline map areas.

I have created/deleted this new group I would like to create many times already this morning trying to figure this out.

How can I have a web map shared to a group where group members can update the items in the group and I can also manage the offline map areas for use in Field Maps? I have been doing this for other groups over the last year without this 'Shared Updates' label and offline map areas? Today is the first time I've received this new 'Feature disabled' notice. So I'm supposed to unshare and reshare each time I want to create a new offline map? What is going on?

Thanks in advance for your help,

Kathy

Re: Shared Update Groups and Manage Offline Map Areas

HelenLin — Sat, 01 Oct 2022 05:51:25 GMT

Hi Kathy,

I am coming across the same situation and wonder if you eventually sorted it out.

I think my situation is a bit more complicated as I don't own the map and I am only able to edit the map because of the shared update group. And I wanted to create a new offline area because the existing offline area failed to download on devices (which seemed like another weird situation that many had...). Wonder if anyone knows how to solve the situation?

Re: Shared Update Groups and Manage Offline Map Areas

Cyprus_Forest_Department — Thu, 02 Mar 2023 08:03:00 GMT

Hi to all! Have you figured that out yet? I stumbled upon it today. Same scenario. Do we have to erase the group and create a new one?

Re: Shared Update Groups and Manage Offline Map Areas

Katie_Macintyre_Atmos — Thu, 30 Mar 2023 08:06:25 GMT

I've just come across this too. I was trying to enable colleagues to update webmaps I'd created by sharing them with a shared update group but then I lost the ability to manage the offline areas myself, even though I am the webmap owner. Did anyone find a fix for this, or is the only way to manage offline areas to log in as the map owner? This seems like a strange limitation.

Re: Shared Update Groups and Manage Offline Map Areas

Cyprus_Forest_Department — Fri, 31 Mar 2023 05:27:57 GMT

The solution is to wipe the group, create a new one and enable this

Re: Shared Update Groups and Manage Offline Map Areas

ToriK — Mon, 17 Jul 2023 18:03:16 GMT

I am running into this issue now too. Did anyone figure it out? The solution posted by Cyprus Forest did not work for me.

Group members are still unable to add offline map areas themselves.

Re: Shared Update Groups and Manage Offline Map Areas

Katie_Macintyre_Atmos — Wed, 26 Jul 2023 09:55:52 GMT

No I'm afraid not. Wiping the group and making a new one with the 'All group members can contribute' option left everyone, including me, unable to create offline areas. The only solution we've found for other team members to create offline areas is to log in as the map owner which involves sharing passwords so not really a solution.

Re: Shared Update Groups and Manage Offline Map Areas

SierraNevada — Mon, 03 Feb 2025 23:20:53 GMT

It is 2025 and I just had this begin happening to me after creating offline map areas for years without the error. I do not even need to have the "Shared Update" setting enabled for it to trigger. It is triggered by any group setting that combines sharing outside of the organization with allowing all members to contribute content. My colleagues do not have this limitation, so my guess is that it is a setting on my own account or licensing. I will update if I figure out which one.

Re: Shared Update Groups and Manage Offline Map Areas

nick_red — Thu, 20 Mar 2025 15:10:04 GMT

I have the same thing, I am an admin and this error not allowing me to create a offline area came out of no where. Any solution besides unsharing with group?

Re: Shared Update Groups and Manage Offline Map Areas

Kevin_MacLeod — Thu, 08 May 2025 21:35:14 GMT

did you change something? I'm in the same boat, I don't think anything changed.

Did Esri break/change or "improve" something with a recent AGOL update?

Re: Shared Update Groups and Manage Offline Map Areas

Jabern — Tue, 05 Aug 2025 09:58:54 GMT

This idea was previously submitted. Feel free to give it kudos if you’d like to see this functionality prioritized