topic Re: Creator and Editor columns blank on field maps data in ArcGIS Field Maps Questions

Creator and Editor columns blank on field maps data

PGGIS — Tue, 20 Dec 2022 21:40:20 GMT

Hello all,

We are working with a feature layer associated with Field Maps, and are wondering why the Creator and Editor fields are not populating. These fields have populated with the account with which a feature was created for us in the past. Currently, both of these fields are returning as blank for all created featured. We would like to track from which account a feature is created, and currently there is no return in these fields. We attempted to export the data as well, and see that the fields are still blank.

Is there something we missed/a setting in permissions that anyone could point us to?

Thanks!!

Re: Creator and Editor columns blank on field maps data

JustinReynolds — Tue, 20 Dec 2022 22:02:39 GMT

Is editor Tracking enabled for the service?

Re: Creator and Editor columns blank on field maps data

PGGIS — Tue, 20 Dec 2022 22:05:24 GMT

We do have that option enabled, and values will appear for the editing account for any edits made in AGOL, but it still is blank when a feature is created. The Creator field is our main concern.

Re: Creator and Editor columns blank on field maps data

JustinReynolds — Tue, 20 Dec 2022 22:16:32 GMT

Are those fields the standard Esri field for tracking edits or custom versions?

Here are the ESRI default field names:

If your fields match these then you could try disabling editor tracking & re-enabling without it changing your schema. Otherwise, if you are using custom field names for this purpose doing so would likely add these 4 fields to your layer's schema.

Re: Creator and Editor columns blank on field maps data

RhettZufelt — Wed, 21 Dec 2022 16:39:18 GMT

Is the data/app public or do you need to sign in to access/edit it?

Have not tested, just a thought not sure what it would use for creator if you are not signed in.

Re: Creator and Editor columns blank on field maps data

PGGIS — Wed, 21 Dec 2022 18:29:11 GMT

Although the survey is public and several records will be submitted via a browser survey link, most of the data will be collected via users signed into specified accounts that we want to associate with each record.

Re: Creator and Editor columns blank on field maps data

stevennicholl — Wed, 11 Sep 2024 18:05:44 GMT

Did you ever figure this out? I am having the same issue, I have narrowed it down to targets being entered in using a mobile device.

Re: Creator and Editor columns blank on field maps data

RhettZufelt — Tue, 17 Sep 2024 20:47:49 GMT

Is this enterprise data? I had the same issue (was populating in Map Viewer or Pro, but not field maps).

Somehow, the groups got confused in Portal vs GIS server. I had to go into Server Manager and make sure the proper groups were selected in the mapservice, then restart that service.

After that, is working as expected in all maps/apps.

Re: Creator and Editor columns blank on field maps data

HollyTorpey_LSA — Wed, 30 Apr 2025 16:09:35 GMT

@RhettZufelt, I'm having this problem right now. I went into Server Manager after reading your post, but I don't see where I can even view groups there. My layer is a hosted feature service on Enterprise 11.2 if that makes any difference. It's shared with everyone but has editor tracking enabled so that editors can only edit their own features. It's shared to our AGOL via a distributed collaboration and the users are all signed in there. Any ideas?

Re: Creator and Editor columns blank on field maps data

RhettZufelt — Wed, 30 Apr 2025 17:06:11 GMT

In my case, somehow the share setting in Server Manager:

were different than the share setting in the item itself:

Once I changed it to match in Server Manager all was well.

Re: Creator and Editor columns blank on field maps data

RhettZufelt — Wed, 30 Apr 2025 17:10:44 GMT

Not sure with distributed collaboration, have not used that.

I have some of my Enterprise hosted feature services that I update/modify through Field Maps from AGOL and could never get the AGOL username to populate in the Editor tracking fields, only the "saved credentials" users that I added the item to AGOL with.

In this case, I have a calculated value in my Form that adds the logged in AGOL user to a new field.