topic Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing? in ArcGIS Field Maps Questions

Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Thu, 11 Aug 2022 21:26:04 GMT

In order to avoid custom Field Map forms disappearing I open the web map from within the web field maps interface to make whatever changes I need (symbology etc.) and save and close. This makes the underlying web map setting uncheck the check box for "Find Locations" (that allows search by attribute)....without me doing anything.

In order to fix this I close the Field Maps web interface and open the Web map in MyContent. I check the box for Find Locations (again) and save. This causes my custom field map form to disappear so I close the web map and go back to the form and recreate the custom form.

and so on...every time I need to change a web map.....

These two events may be independent..I'm not at all sure why these two things keep happening.

Does anyone know a way around this? I have related tables so I have to use Classic Map Viewer and I am using ArcGIS Enterprise 10.9

Thanks

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Fri, 12 Aug 2022 15:43:38 GMT

@FionaRenton1 can you clarify:

"In order to avoid custom Field Map forms disappearing I open the web map from within the web field maps interface to make whatever changes I need (symbology etc.) and save and close. This makes the underlying web map setting uncheck the check box for "Find Locations" (that allows search by attribute)....without me doing anything."

- Are you opening the web map in Field Maps to edit the form? Or, are you opening Map Viewer from the Overview tab in Field Maps to edit the web map?

Would like to try and reproduce this but struggling a bit with the steps.

thanks, Craig

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Fri, 12 Aug 2022 17:45:15 GMT

I am opening the MapViewer from the Overview tab in the field maps form to attempt to avoid the custom Field maps form from disappearing. The Classic map viewer does not edit the form.

I have tried opening the web map in MapViewer to make changes to symbology etc from My Content and it erases the custom form.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Fri, 12 Aug 2022 18:32:14 GMT

I have a case open with tech support to reproduce this too.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Mon, 15 Aug 2022 13:30:55 GMT

thanks @FionaRenton1 do you have the support number so I can touch base with the analyst if I need to?

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Mon, 15 Aug 2022 14:12:49 GMT

@FionaRenton1 a few things on this

At Enterprise 10.9, the Map Viewer (what is called Map Viewer Classic in later releases) does remove the form on Save, I can confirm this.
The new Map Viewer Beta is available for use with 10.9, but is a separate install. It will keep your form and not remove it from the map if you want to install it and use for maps that have forms.
I can also reproduce the behavior you describe with Find Locations being removed from web maps on Save, but I can only reproduce this when I have the web map opened in multiple browser tabs/windows. If use a single tab/window as I make changes, the information is not removed/overwritten.

Wondering if you can confirm that; when you use a single browser window/tab you are not able to see the behavior of the Find Locations or forms being removed?

thanks, Craig

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Mon, 15 Aug 2022 15:38:14 GMT

Case number #03120713 thanks

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Mon, 15 Aug 2022 15:50:39 GMT

Hi Craig,

I can confirm that the field maps form does not disappear when I use Map Viewer beta from the Overview tab, but the map viewer does not recognize the relate between the site and the visit tables. The visit tables are the ones that will be edited in the field.

Yes I am using multiple tabs as I have Field maps open in a new tab. I think Field maps web automatically opens a new tab? I am looking at the web map settings in another tab so I suppose this could be the issue, but it seems odd that something would change it without warning me. I'll have to try this out a bit more.

And to add to my workflow...I built an app using Web app builder for staff who are not in the field, but want to see the data.

If I build an app with web app builder and the map viewer beta then I'm sure if the related tables will work...but I suppose if I go back to basics and build the same app myself with the Javascript API 4.x using the feature layers and ignore the map viewer it might all work. I'm not clear on this and the only web apps I've built with the JSAPI are not as complex as the ones that I can very easily build in web app builder.

Thanks for your time and help!

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Mon, 15 Aug 2022 17:45:24 GMT

@CraigGillgrass I have confirmed that if I make a change to the field map form (Field maps web opens up in a new tab) it unchecks the Find locations + that is already set up. This may be nothing to do with the new map viewer possibly a different issue.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Mon, 15 Aug 2022 18:45:58 GMT

There is also a way to create the form in the new web map viewer beta. I am pretty confused as to the correct workflow here. Should I not use the field maps web to create the form and use Map Viewer beta instead? If map viewer beta won't recognize the relates with identify it is possible that the form might be programmed differently to recognize relates? I am not clear on this!

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Tue, 16 Aug 2022 01:22:39 GMT

@FionaRenton1
"I have confirmed that if I make a change to the field map form (Field maps web opens up in a new tab) it unchecks the Find locations + that is already set up. This may be nothing to do with the new map viewer possibly a different issue."

I'm not able to reproduce this - are you able to provide some more detailed steps on how this happens? i.e. How are you opening Field Maps? How are you checking the Find Locations state? When/do you reload the site or refresh?

Craig

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Tue, 16 Aug 2022 01:29:19 GMT

"Should I not use the field maps web to create the form and use Map Viewer beta instead?"

You can use either. In later releases there are differences between Form Authoring in Field Maps compared to Map Viewer; but in your Enterprise release, they are very similar.

"If map viewer beta won't recognize the relates with identify it is possible that the form might be programmed differently to recognize relates? "

Unfortunately, no. Form Authoring doesn't support this yet; it's in our backlog and on the roadmap to support later this or early in 2023. I wouldn't recommend programming the form to recognize relates; while supported in the spec; authoring and maintaining it might be a bit tricky.

Tough to comment on the entire workflow you're trying to accomplish, but, if you're looking for a web form for workers in the office, you could consider using Survey123 as it has more form functionality that is not yet in Field Maps.

Craig

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Tue, 16 Aug 2022 23:18:38 GMT

Hi Craig -

I set the Find Locations in the Application settings of the web map or just check to see the setting.

I refresh the contents page to make sure that I did not have anything open while opening field maps.

I open field maps web using the menu below. This opens field maps web in a new tab. I make a slight change to something in the form. I close the tab.

I refresh the contents page to make sure that I did not have anything open

I go back to the contents and look at the web map application settings that now look like this:

And so I have to check the find locations box again.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

MitchellGrafstein — Wed, 17 Aug 2022 15:34:16 GMT

I have seen this behavior pretty regularly using the Web Map Viewer Beta on ArcGIS Enterprise 10.8.x; I have not experimented with the issue in different tabs or different browsers to look for a scenario that does not reproduce the (maybe) bug, but it occurs often enough that I regularly check the find locations settings to turn them back on after updating maps in any web app.

Of course, our number of maps are growing, so I might end up scripting out looking for that setting in the web map objects themselves. I presume this may not be an issue in later versions of Enterprise? Maybe with more traffic, this issue might be reported more?

Just wanted to add that I do not believe this to be a unique occurrence.

I hope this helps.

Thank you.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

CraigGillgrass — Wed, 17 Aug 2022 17:19:57 GMT

Thanks for sending this @FionaRenton1 it's help me to narrow down a repro. I can tell you that this issue appears to be addressed in Enterprise 10.9.1; I've followed the same steps that remove Find Locations in 10.9 but, in 10.9.1 the capability remains.

We don't have any plans to back port this fix to 10.9 but this is something you'll pick up when you migrate to the newer release.

Craig

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Thu, 18 Aug 2022 16:58:59 GMT

Thanks for your help on this. As Survey123 is using Excel it is going backwards for us as it does not support related tables... I'm trying to get staff away from exporting to excel and not sharing!

I'll have to keep good documentation on the field map forms that I create so that I can recreate them somehow every time a Web map is edited.

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Thu, 18 Aug 2022 16:53:58 GMT

Thanks for this. Yes I think that we will just have to create a task for this to reset the option every day!

Re: Using Map Viewer Classic Paradox - How can I avoid both custom Field Maps forms disappearing and Web Map setting Find Locations disappearing?

FionaRenton1 — Thu, 18 Aug 2022 17:12:22 GMT

Thanks for your help and good to know it is fixed in 10.9.1