topic Re: Field maps crashing when selecting feature layer. Android in ArcGIS Field Maps Questions

Field maps crashing when selecting feature layer. Android

PaulSweeney3 — Wed, 27 Jan 2021 20:39:03 GMT

Field maps is consistently crashing on android devices when a particular feature layer is selected. Same map and feature service works fine on collector . Arcade expressions are present on the layer using featuresets.

Logging report returns

Feature tiling disabled (with timestamp of crash)

Re: Field maps crashing when selecting feature layer. Android

JasonJordan00 — Wed, 27 Jan 2021 20:46:35 GMT

I have pretty constant crashes in Field Maps too even without Arcade expressions in the layers on my Android. It's definitely still an infant app that could have stayed in Beta a little longer.

Re: Field maps crashing when selecting feature layer. Android

PaulSweeney3 — Wed, 27 Jan 2021 20:50:29 GMT

Have you been able to reproduce the issue consistently @JasonJordan00 . The feature layer I have crashes everytime? I have raised it with support too so hopefully the bug can be identified .

Re: Field maps crashing when selecting feature layer. Android

JasonJordan00 — Wed, 27 Jan 2021 21:03:34 GMT

The most consistent trend I've noticed is if I rapidly tap twice. Either by quickly jumping from point to point, double tapping a point, or jumping from a point to a menu.

Re: Field maps crashing when selecting feature layer. Android

PaulSweeney3 — Wed, 27 Jan 2021 21:10:48 GMT

What device are you using? Would it have a lot of RAM ?

Re: Field maps crashing when selecting feature layer. Android

FrankP_FNAI — Thu, 11 Feb 2021 14:17:22 GMT

Field Maps is also freezing for me as soon as I select any editable feature layer to record a point. The map doesn't use any Arcade expressions or beta form functionality but does have related tables and attachments. All that I can do is close the app. This is on a Pixel 3a running Android 11.

Re: Field maps crashing when selecting feature layer. Android

DHume01 — Fri, 26 Mar 2021 12:53:10 GMT

We have the same issue. We're using Field Maps on Android Samsung Active Tab 2 devices. Crashes at random, no logic to it. Affecting a lot of our surveyors. Happens when working online/offline, on simple forms with no relational data or arcade expressions as well as those with both. Have also logged a help desk ticket and awaiting assistance. Frustrating as we made the "leap" to Field Maps from Collector Classic due to it being deprecated and didn't see the point in doing an interim migration to Collector for ArcGIS - perhaps a mistake in hindsight. Definitely still some large bugs (not having the decimal point in the numeric keyboard being a rather odd one!).

Re: Field maps crashing when selecting feature layer. Android

ScottJohnson2 — Fri, 23 Apr 2021 13:11:01 GMT

We are having the same app crashing issues when editing in Field Maps. It seems that the problem starts or gets worse when any changes are made in the new map viewer. We are using Samsung S20 phones in the field. We have tested on IOS and experience no crashing when editing.

Re: Field maps crashing when selecting feature layer. Android

TravisSizemore — Thu, 29 Apr 2021 20:49:52 GMT

We're crashing as well on a Google Pixel 3a running Android 11 with Field Maps 21.1.0. We're also seeing performance issues on Samsung Galaxy TabActive 2 Tablets.

Re: Field maps crashing when selecting feature layer. Android

JMitchell — Wed, 30 Jun 2021 17:28:19 GMT

I am running into similar crashing behavior on my Samsung Galaxy Tab S7+ Android tablet.

It appears to be linked to modified schema of layers added to a pre-existing map and the new Map Viewer in some way.

The crashes happen for specific maps when I try and open them in Field Maps; this behavior seemed to coincide with my having added a new field to a layer featured in the map or enabling tracking. The crash does not happen right away, but at some point during use...then from that point on the map within Field Maps remains 'corrupted' and causes the app to crash when tying to open or use the map in question. The only way to fix it is to create a new map entirely from scratch (saving a copy of the corrupted map seems to pass down the error).

Re: Field maps crashing when selecting feature layer. Android

JMitchell — Thu, 01 Jul 2021 17:25:52 GMT

I discovered that the maps that are having the crashing issue only crash when the editable feature layers are drawn. I opened the map while at home (which is outside of the area where the features are located) and the map opens at my current location and everything works fine. However, the moment I move the map to a position where the features would appear in the view (either by zooming to extent via the layer list or by manually moving the map), the Field Maps app crashes.

Re: Field maps crashing when selecting feature layer. Android

DHume01 — Thu, 01 Jul 2021 18:08:04 GMT

Sounds like we're both having the same issue. Have you found a way to resolve it? Esri support suggested just creating a new web map and loading in the data layers again as it's likely to be the web map that is the issue. Obviously a lot of work for web maps which have a lot of customisation in the Field Maps web app, but if it works then at least that's one way forward.

Re: Field maps crashing when selecting feature layer. Android

JMitchell — Thu, 01 Jul 2021 18:15:39 GMT

Yes, creating a new map and loading the data layers in again will work. However, without knowing what is causing the issue, making a new map is not a solution as you could be putting in a lot of work into recreating all the customization featured on a map only for the issue to happen again randomly on the new map!