topic Re: Pop-ups in Field Maps not honouring web map setting in ArcGIS Field Maps Questions

Pop-ups in Field Maps not honouring web map setting

MalcolmJ — Fri, 11 Dec 2020 03:51:18 GMT

Has anyone else had any issues with the pop-ups in the Field Maps app not honouring whats been set in the webmap?

I have a webmap in Enterprise 10.7.1 with a custom pop-up set on a layer. When I open this map in Field Maps, the pop up is just a list of attributes. Its ignoring the custom pop up completely. Anyone else run into this issue?

Thanks

Re: Pop-ups in Field Maps not honouring web map setting

AlixPower — Fri, 18 Dec 2020 20:24:24 GMT

Hello Malcolm,

Sorry you are having this issue. I was wondering how you configure the popup? I was also what happens within Field Maps when you identify a feature, do you see any popups?

Thanks very much,

Alix

Re: Pop-ups in Field Maps not honouring web map setting

BillHeigh — Wed, 30 Dec 2020 17:39:58 GMT

Hey Malcolm,

I am just getting started with publishing for Field Maps and I am experiencing this too, particularly with Conditional Visibility.

Also in the Field Maps web app, the Overview tab is displayed by default, but when I click on the Content tab there is no map displaying, to my surprise. I may have to post that question as it's own topic but I am browsing here first.

Good luck and stay safe, Bill~

Re: Pop-ups in Field Maps not honouring web map setting

MadsBorggaard — Fri, 15 Jan 2021 10:55:06 GMT

Im having the same problem

This is the popup in Map Viewer Beta:

This is part of the formular in Field Maps webapp:

This is the popup in Field Maps Android App

And this is when i edit the feature in Field Maps Android App

So when i see it in Field Maps for Android, it's not the same as on the web applications

Re: Pop-ups in Field Maps not honouring web map setting

AustinDoezema — Tue, 16 Mar 2021 14:44:35 GMT

I am also having a similar issue. I am using the Web Map Viewer Beta and Field Maps is not honoring the order of the fields.

Re: Pop-ups in Field Maps not honouring web map setting

Anonymous User — Fri, 16 Jul 2021 20:38:41 GMT

Hello Malcolm, did you ever find a solution? I am also experiencing this issue.

Re: Pop-ups in Field Maps not honouring web map setting

JosephAlberts — Tue, 03 Aug 2021 13:34:17 GMT

I'm curious if anyone found a solution to this as well. I've got at least one layer (the first one) in a map whose pop-up order isn't being honored. It looks like some layers are fine. The forms also appear to be fine in the Field Maps app.

I've also double-checked the order in the JSON and it matches what I've set in the web map. I've tried removing the map in Field Maps several times (it has offline areas).

Re: Pop-ups in Field Maps not honouring web map setting

Anonymous User — Tue, 03 Aug 2021 15:14:28 GMT

Hi Joseph, so this was my work around. https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/field-maps-and-map-viewer/

It looks like you can configure your popups in Map Viewer Classic and then I think do a save as in Map Viewer and then use that save as map in the field and my pop ups were configured. Hope this helps.

Re: Pop-ups in Field Maps not honouring web map setting

JosephAlberts — Tue, 03 Aug 2021 15:23:26 GMT

Thanks for that tip, @Anonymous User . Unfortunately, that will wipe out all of the form configuration I've done for working in Field Maps itself. I could re-add that directly to the JSON or code it with the addition of the forms module in the Python API as of 1.9, but that's a lot of work to fix this.

I think at the moment I'm going to let it roll as it is. It's a relatively minor issue for our workflow and doesn't affect the field order in the forms.

Hopefully, it gets fixed in a future release.

Re: Pop-ups in Field Maps not honouring web map setting

MarkEastwood — Thu, 23 Dec 2021 16:44:03 GMT

@Anonymous User Does anyone know if there is a solution for this issue? Field maps does not honor the web map popup configuration.

Re: Pop-ups in Field Maps not honouring web map setting

Anonymous User — Thu, 23 Dec 2021 18:16:27 GMT

@MarkEastwood The only solution for now is to not use pop-up elements in your pop-ups. From a practical standpoint that means using Map Viewer Classic to author/edit pop-ups. We are aware of this limitation. Unfortunately it doesn't look we'll get to this for our Spring 2022 release - other higher work is taking precedence. Hopefully for our Summer 2022 release the newer pop-ups will be supported.

Re: Pop-ups in Field Maps not honouring web map setting

MarkEastwood — Thu, 23 Dec 2021 21:07:45 GMT

Thanks @Anonymous User !

Re: Pop-ups in Field Maps not honouring web map setting

RichMoore — Wed, 09 Feb 2022 20:46:06 GMT

Also having this issue, also don't want to lose work by starting over with "Classic" to fix it.

Concur about getting this fixed before too long.

Re: Pop-ups in Field Maps not honouring web map setting

SterlingLoetz — Wed, 15 Jun 2022 15:00:32 GMT

I am seeing this issue as well and would be a huge pain to go recreate in Classic! Hoping for a fix soon.

Re: Pop-ups in Field Maps not honouring web map setting

BrookeAumann — Mon, 15 Aug 2022 16:50:01 GMT

A potential workaround, until pop-ups are honored in Field Maps, is to use the text editor function to create something.

Re: Pop-ups in Field Maps not honouring web map setting

NataliaKaszkowiak — Thu, 01 Sep 2022 12:18:01 GMT

It would be great if this issue was fixed sooner than later.
In our case, pop up is used to gather information that, then allows to fill up the form correctly. It looks like the pop-up reflects all visible fields in the table while in the overview tab of the layer.
Edit: I was able to edit the pop-up in the Classic as the owner of the layer (was missing that bit previously). This worked fine and the form was NOT reset. Follow instructions from previous page link, this works.

Re: Pop-ups in Field Maps not honouring web map setting

MJhendo — Tue, 06 Sep 2022 03:14:03 GMT

Hi Aaron, any updates on this one? The solution you present with only using Map Viewer Classic for pop-ups conflicts with Smart Form configuration (unsupported if save in classic), which is essential for our projects.

Re: Pop-ups in Field Maps not honouring web map setting

CraigGillgrass — Wed, 07 Sep 2022 14:05:02 GMT

@MJhendo Are you using Online or Enterprise? If Enterprise, which release of Enterprise?

Craig

Re: Pop-ups in Field Maps not honouring web map setting

CraigGillgrass — Wed, 07 Sep 2022 14:05:41 GMT

We are working on support for popups, authored within the new Map Viewer, in the Field Maps web app. That work is planned for the Fall release (end of Oct/early Nov) of Field Maps.

Craig

Re: Pop-ups in Field Maps not honouring web map setting

MJhendo — Wed, 07 Sep 2022 20:21:56 GMT

Enterprise version 10.9.1.