topic Sync failed - Insertion failed because database is full in ArcGIS Field Maps Questions

Sync failed - Insertion failed because database is full

RiainGarcia — Thu, 16 Dec 2021 21:04:10 GMT

Working with failed maps offline, attempting to sync at the end of the day and received the following general error

"Insertion failed because the database is full"

Re: Sync failed - Insertion failed because database is full

Kanin — Mon, 20 Dec 2021 08:24:42 GMT

Hello,

Are you using ArcGIS Enterprise or ArcGIS Online? If it's the former, please check (or ask your admin to check) whether the ArcGIS Data Store is full and is in read-only mode.

More details: ArcGIS Data Store command utility reference—ArcGIS Enterprise | Documentation for ArcGIS Enterprise

If the data is registered to an enterprise geodatabase, ensure that the RDBMS server is not full as well.

Best regards,
Kanin

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Re: Sync failed - Insertion failed because database is full

RiainGarcia — Mon, 20 Dec 2021 17:41:20 GMT

Thanks for the reply

We are using ArcGIS Online

Re: Sync failed - Insertion failed because database is full

RichlandGIS — Mon, 20 Dec 2021 20:54:37 GMT

was this by any chance on Monday morning?

some of AGOL's data servers were "down" for the first few hours of the morning on Monday.

their status page says it was up and running, but it was not. I could view Item details on my hosted layers, but, no data tab/data, and error messages saying it couldn't find something, and nothing was working correctly.

an hour or so later, it was back up.

Have you tried again just to see if it was during the undocumented outage?

Re: Sync failed - Insertion failed because database is full

RiainGarcia — Mon, 20 Dec 2021 21:02:07 GMT

It's still not working. This first occurred on Wednesday 15th, circa 9pm GMT

Re: Sync failed - Insertion failed because database is full

Kanin — Tue, 21 Dec 2021 14:36:33 GMT

Can you try the same workflow with another (ideally simple) feature layer hosted in ArcGIS Online to see if it is data-specific or not?

Re: Sync failed - Insertion failed because database is full

AdamJBoczek — Wed, 14 Dec 2022 16:40:05 GMT

Any chance your tablet/device is completely full?

Re: Sync failed - Insertion failed because database is full

RiainGarcia — Wed, 14 Dec 2022 16:42:20 GMT

No it wasn't Adam