topic Re: A problem repeatedly occurred on "https://gismaps...pdf" in ArcGIS Field Maps Questions

A problem repeatedly occurred on "https://gismaps...pdf"

LeslieO_Hare2 — Tue, 01 Apr 2025 19:18:49 GMT

Hi has anyone experienced any issues with the error message "A problem repeatedly occurred on "https://gismaps...pdf" when trying to open a hyperlinked pdf from Field Maps using iPhone iOS/Safari? I have not made any changes to the layers or maps but now we are experiencing this issue and cannot open up hyperlinks that our field staff need to access. The hyperlink will briefly load and/or flicker a few times before the error message is displayed (or no error message and just a black screen).

Any ideas?

Thanks,

Leslie O'Hare

Re: A problem repeatedly occurred on "https://gismaps...pdf"

ClayDonaldsonSWCA — Tue, 01 Apr 2025 20:33:54 GMT

I would make sure your urls are encoded, like using the URLEncode() method via arcade. That fixes most issues I have had with hyperlinks.

Also - check the field maps troubleshooting logging for more details. It may give you more details to go off of!

Re: A problem repeatedly occurred on "https://gismaps...pdf"

LeslieO_Hare2 — Wed, 02 Apr 2025 12:32:13 GMT

Thank you - I will look into both.