topic Invalid Response Error on Layer in ArcGIS Explorer Questions

Invalid Response Error on Layer

AustinTracy1 — Tue, 16 Apr 2019 14:22:53 GMT

Issue with one layer giving "invalid response" in the map layers, causing it not to draw in explorer on both iOS and Android devices. The layer shows up on the web map and app through a workstation, but not mobile. Have signed out, force stop the app, and reset devices. Published the layer again and issue is still there.

Re: Invalid Response Error on Layer

Anonymous User — Tue, 16 Apr 2019 16:40:41 GMT

Hey Austin Tracy‌,

Can you confirm what type of layer this is? Is it a "Utility Network Layer"?

Joel

Re: Invalid Response Error on Layer

AustinTracy1 — Tue, 16 Apr 2019 16:58:52 GMT

Hello Joel,

The storm overview is part of the of our storm utility network layer. The overview shares three features that are also part of storm detail layer. The detail layer has no issues with showing the same data once scaled to it.

Re: Invalid Response Error on Layer

Anonymous User — Tue, 16 Apr 2019 17:55:51 GMT

Austin Tracy‌ is the problem layer something you could temporarily share with me so I can debug on my end (or even a clipped snapshot of it)? Feel free to email me at jwhitney@esri.com and we can discuss further.