topic Re: Explorer app (Android) - untrusted host in ArcGIS Explorer Questions

Explorer app (Android) - untrusted host

JohnPlunkett — Sun, 06 Jan 2019 20:50:30 GMT

Hi team

I am working with a customer and sometimes we get this message appearing when using the app. However we can't click the trust button. - The message goes away if we close the app and reopen it. - however every now and then the message appears again.

Have others had this message appear?

We do get this when on Wifi or Cellular

Re: Explorer app (Android) - untrusted host

BrianWilson3 — Sat, 13 Apr 2019 17:29:57 GMT

I get this message as well. I'm using a galaxy s9+, portal 10.6.1 using iwa. Im on 18.1.0. Using the new explorer and collector via iOS shows no errors. The app appears to be fine and shows data then after a minute or so I get prompted in a never ended loop of untrusted hosts. SSL shopper shows the certs are good for both portal and ags.

Re: Explorer app (Android) - untrusted host

Anonymous User — Mon, 15 Apr 2019 19:54:17 GMT

Hey John Plunkett‌ and Brian Wilson‌,

This issue will be addressed in the next release of the Android version of Explorer.

Joel

Re: Explorer app (Android) - untrusted host

BrianWilson3 — Mon, 15 Apr 2019 20:57:03 GMT

When will this version be release?

Re: Explorer app (Android) - untrusted host

Anonymous User — Mon, 15 Apr 2019 21:16:54 GMT

Brian Wilson‌ we're looking to have 19.1.0 Beta's available for iOS, Android, and Windows available around User Conference (July). Our final releases would follow shortly after that. This release will include numerous bug fixes (including the issue above) as well as supporting additional offline workflows.

Re: Explorer app (Android) - untrusted host

GrahameRoss1 — Wed, 01 May 2019 15:54:23 GMT

I have a user starting his field season and needs to access our spatial data... no hope for a fix for at least 2+ more months? Is this related to the security updates requiring us to install TLS patch 1.2 regarding esri's data services?

app works on my personal Iphone- no way to push out a fix to android quicker???

Re: Explorer app (Android) - untrusted host

BrianWilson3 — Wed, 01 May 2019 16:10:54 GMT

This issue was around prior to the tls push. I agree this needs to be patch asap.

Sent from my Verizon, Samsung Galaxy smartphone

Re: Explorer app (Android) - untrusted host

JeffreyROLAND — Wed, 02 Oct 2019 14:07:22 GMT

It's now October, when is this update supposed to happen?

Re: Explorer app (Android) - untrusted host

GrahameRoss1 — Wed, 02 Oct 2019 15:00:35 GMT

Agreed! Still using a workaround in the field. would like Explorer back ASAP...

Re: Explorer app (Android) - untrusted host

RimaRabinovich — Thu, 09 Jul 2020 12:55:53 GMT

Our client have the same issue,

is there anything new?

The "untrusted host" error repeats both on Explorer and Collector.

Re: Explorer app (Android) - untrusted host

BrianWilson3 — Thu, 09 Jul 2020 13:02:35 GMT

Using the new build of Collector got us around that issue. Collector Aurora. As far as Explorer, I believe this issue has been resolved. The current build out for Android is 20.2.1. I am able to open maps without getting the untrusted host error.

Re: Explorer app (Android) - untrusted host

jprasadpwa — Mon, 24 May 2021 06:28:43 GMT

Hey, we are getting the untrusted issue in the ArcGIS explorer app. it is continuing for all layers means if the web map having 20 layers 20 times is getting. is there any solution to avoid this