topic Re: ArcGIS Explorer for iPhone support attachments? in ArcGIS Explorer Questions

ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Fri, 31 Oct 2014 21:02:11 GMT

Can anyone tell me if ArcGIS Explorer for iPhone supports attachments from an enterprize Db shared to ArcGIS Online? I can see them from the AGO viewer but not from Explorer.

Re: ArcGIS Explorer for iPhone support attachments?

MarkBockenhauer — Fri, 31 Oct 2014 23:41:56 GMT

Lane,

How did you share your enterprise DB with ArcGIS Online?

I shared one from ArcMap by Publishing a Service (Feature Service) to my organization. I created a web map with ArcGIS online and opened the map in Explorer for ArcGIS on the Iphone, and the Feature attachement was accessible. In my case it was a .jpg image and clicking on it in the attribute list displayed the image on the phone.

Mark

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Sat, 01 Nov 2014 17:05:13 GMT

Mine was a map service with two attached tiffs and a jpg per water valve.

Sent from my iPhone

Re: ArcGIS Explorer for iPhone support attachments?

MarkBockenhauer — Tue, 04 Nov 2014 00:18:33 GMT

When you create your web map, if you add the layer from web and put in the full rest URL to the layer when you author the webmap, ex..http:// sampleserver1.arcgisonline.com/ArcGIS/rest/services/TaxParcel/AssessorsLiveLayers/MapServer/1http://sampleserver1.arcgisonline.com/ArcGIS/rest/services/TaxParcel/AssessorsLiveLayers/MapServer/1

Configure the Popup, save the map. Opening the map in Explorer on the Iphone may show the links to the attachments. (it worked in my test)

I reproduce what you were seeing with attachments or rather not seeing when I added the service to the map by "Searching for layer" and entering my server, and adding the layer from the list. When I entered the full url to the layer as pictured above, the attachements were accessible in Explorer on the Iphone.

Note the the URL above does not have any attachments it is just an example of what I mean by full URL to the layer.

For your map you can get the full URL by clicking description on the menu.

From the Service rest endpoint click on the layer, and copy the full URL from the browser address.

Mark

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Tue, 04 Nov 2014 15:29:51 GMT

Hmmm. I think I did add from the Add>Search for layers. I'll give your method a try.

Will let you know.

I just discovered that my attachments work as is in the old ArcGIS app, but not in Explorer.

Thanks,

Lane

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Tue, 04 Nov 2014 15:48:24 GMT

Removed and added my Map Image Layer back using Add Layer From Web. Reconfigured my Popup. I can see the attachments both in my Safari browser, IE, and old ArcGIS app but still not in Explorer.

The data is in an Enterprise SQLServer 2008 GeoDb running ArcGIS Server 10.2.0 with WebAdapter.

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Tue, 04 Nov 2014 15:50:52 GMT

Re: ArcGIS Explorer for iPhone support attachments?

HeatherMcCracken — Wed, 05 Nov 2014 15:22:53 GMT

Hi Lane,

Thanks for reporting this issue - we are looking into it now.

I was able to work around this issue with the "Add Layer from Web" if i specified the URL to the maps service layer (0) as opposed to the Map Service Root.

i.e

Using this URL worked: https://gis.mono.ca.gov/arcgis/rest/services/MapServices/Mailboxes/MapServer/0

This didn't: https://gis.mono.ca.gov/arcgis/rest/services/MapServices/Mailboxes/MapServer

Can you try "Add Layer from Web" again and make sure to specify the layerid in the URL?

Let me know how it goes.

Thanks,

Heather

Re: ArcGIS Explorer for iPhone support attachments?

JeffJohnson — Wed, 05 Nov 2014 16:19:50 GMT

Lane,

Same issue with us. Published map service from 10.2.1 enterprise server and no attachment links visible in Explorer (iPad). I understand Mark and Heather about the full REST URL to the layer, but we are publishing from a dataset in the MXD and I'm not sure we want to break those features apart and publish a ton of different services. Our attachments work fine with the AGO viewer and the old ArcGIS app. Seems like it might be a bug.

JeffJ

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 16:34:07 GMT

Jeff Johnson wrote:

...but we are publishing from a dataset in the MXD and I'm not sure we want to break those features apart and publish a ton of different services. Our attachments work fine with the AGO viewer and the old ArcGIS app. Seems like it might be a bug.

We're doing the same thing Jeff.

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 16:34:36 GMT

I'll check that out.

Re: ArcGIS Explorer for iPhone support attachments?

MarkBockenhauer — Wed, 05 Nov 2014 16:52:41 GMT

Lane and Jeff,

You don't have to re-publish your services. It just a matter of building your web map differently from the services you already published.

As Heather wrote when using the rest URL make sure you include the layer number.

Mark

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 17:29:11 GMT

My layers are like Jeff stated below in a published .mxd.

I tried changing the URL to the service with both a 0 and 5 (only layer that currently contains attachments) but no luck.

I didn't remove and add the layer back. I just edited the existing layer's URL. Would that make a difference?

Re: ArcGIS Explorer for iPhone support attachments?

MarkBockenhauer — Wed, 05 Nov 2014 17:39:41 GMT

Build your webmap using that URL.

Configure the popup, save the map, and see if the Attachments are listed in the popup.

Mark

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 18:09:23 GMT

BINGO!! That did it.

Will I need to add a layer separately in my AGO map for each layer that has attachments? Currently I have all my water and sewer layers in one WaterSewer.mxd and each utility is in its own group...so nice and tidy. If I have to do this separately, is there a way to group the layers together in AGO as I did in the mxd file?

Lane

Re: ArcGIS Explorer for iPhone support attachments?

JeffJohnson — Wed, 05 Nov 2014 18:31:18 GMT

Lane,

That is wild !!! I just finished doing the same and it does work. The question does remain about having "datasets" or "groups" ? We only have one layer with attachments and adding another map service doesn't seem to affect the performance of the app so far.

We are a natural gas distribution company and we have attached PDF's to about 80% of our meter location point features (we have approx. 14,000 service locations).

We are also working with our county water department and have started mapping some of their assets. We are doing that randomly and we don't have a clue about water data models, but I have tried to study a little about water.

Thanks, JeffJ

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 20:40:38 GMT

Jeff,

This may be a good resource for you. http://downloads2.esri.com/support/TechArticles/Water_Utilities_Data_Model.pdf

Lane H.

GIS Coord.

PLWC, Paragould, AR

870-239-7721

Re: ArcGIS Explorer for iPhone support attachments?

LaneHowerton — Wed, 05 Nov 2014 21:33:36 GMT

Hi Heather,

Is this something that will be fixed in a future release?

Re: ArcGIS Explorer for iPhone support attachments?

glennhazelton — Wed, 04 Feb 2015 19:49:18 GMT

I have attachments that are PDFs and they show up in explorer but the ones that are .TIFS do not.

I am working on an iPad, is there any reason they wouldn't at least show up in the list.

also

I too just added the REST service for the entire mapservice, not each individual layer.

this is what I did for the layer that is displaying the PDF attachments.

Re: ArcGIS Explorer for iPhone support attachments?

glennhazelton — Wed, 04 Feb 2015 20:11:31 GMT

update

I just added the layer again to the webmap using the complete rest url with the number at the end

and the TIF attachment now shows up.

issues-- all the labeling and symbology that I had set in the MXD are gone and I have to use the POOR choices in the webmap. I don't even see the labels that I supposedly configured.

why do I see attachments for one layer and not the others, like the one I just tested? it is the first one in the list of layers.

is there any ESRI documentation regarding the need to add the layer with the full URL?