topic Re: Loging in to the Explorer app on Android failed in ArcGIS Explorer Questions https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765139#M92 <HTML><HEAD></HEAD><BODY><P>Hi Alexander</P><P></P><P>Thank you very much for this solution. Works perfect.</P></BODY></HTML> Wed, 22 Nov 2017 07:53:01 GMT GerbenVerbrugghe 2017-11-22T07:53:01Z Loging in to the Explorer app on Android failed https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765137#M90 <HTML><HEAD></HEAD><BODY><P>Loging in to the Explorer app on Android using my ArcGIS Online account failed, showing a popup screen "Personal accounts are not supported". How can I login?</P></BODY></HTML> Tue, 21 Nov 2017 13:41:37 GMT https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765137#M90 GerbenVerbrugghe 2017-11-21T13:41:37Z Re: Loging in to the Explorer app on Android failed https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765138#M91 <HTML><HEAD></HEAD><BODY><P>Hi <A href="https://community.esri.com/migrated-users/176717">Gerben Verbrugghe</A>‌,</P><P></P><P>I assume that you are working with the 10.2.x release of Explorer.&nbsp; This version of the application does not support public accounts.&nbsp; If you have access to a paid subscription account you can use that account info instead.</P><P></P><P>If you are looking to use your public account with the Explorer application, I would consider enrolling in our beta program here:</P><P style="margin: 0in 0in 0.0001pt; font-size: 11pt; color: #000000; text-indent: 0px;"><A _jive_internal="true" href="https://community.esri.com/message/691966-android-explorer-beta-release-signup-and-install-information" style="color: purple; text-decoration: underline;">https://community.esri.com/message/691966-android-explorer-beta-release-signup-and-install-information</A></P><P style="margin: 0in 0in 0.0001pt; font-size: 11pt; color: #000000; text-indent: 0px;"></P><P style="margin: 0in 0in 0.0001pt; font-size: 11pt; color: #000000; text-indent: 0px;">The beta program features the new version of explorer coming in the next few months.&nbsp; This newer version of Explorer removes the requirement of having an organizational account so you should be able to login with the credentials that you were using.&nbsp; If you do not wish to enroll in the beta, this version should be available to you within the next few months.</P><P style="margin: 0in 0in 0.0001pt; font-size: 11pt; color: #000000; text-indent: 0px;"></P><P style="margin: 0in 0in 0.0001pt; font-size: 11pt; color: #000000; text-indent: 0px;">I hope this helps!</P></BODY></HTML> Tue, 21 Nov 2017 15:00:42 GMT https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765138#M91 AlexanderNohe1 2017-11-21T15:00:42Z Re: Loging in to the Explorer app on Android failed https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765139#M92 <HTML><HEAD></HEAD><BODY><P>Hi Alexander</P><P></P><P>Thank you very much for this solution. Works perfect.</P></BODY></HTML> Wed, 22 Nov 2017 07:53:01 GMT https://community.esri.com/t5/arcgis-explorer-questions/loging-in-to-the-explorer-app-on-android-failed/m-p/765139#M92 GerbenVerbrugghe 2017-11-22T07:53:01Z