topic Re: Error sharing Markup in ArcGIS Explorer Questions

Error sharing Markup

ArielleBeaulieu — Mon, 24 Jul 2017 19:40:07 GMT

I receive this error message when I try to share my markup. Does anyone know what could be causing this? I have attached a screenshot of the error message as well as my markup. I am new to Explorer so please keep that in mind.

Error sharing Markup

The operation couldn't be complete (AppFramework.MarkupCollection.Error error 0.)

Re: Error sharing Markup

AlexanderNohe1 — Mon, 24 Jul 2017 19:57:41 GMT

Do you get this error after clicking a certain share item or just the share button? i.e, are you getting this error when trying to share to ArcGIS Online or are you getting this error when trying to share via email?

Re: Error sharing Markup

ArielleBeaulieu — Mon, 24 Jul 2017 20:10:13 GMT

I get it when I click share markup. I don't have an opportunity to select how I would like to share it at that point.

Re: Error sharing Markup

AlexanderNohe1 — Mon, 24 Jul 2017 20:29:20 GMT

Do you know the model of the device and the operating system that you are using?

Re: Error sharing Markup

AlexanderNohe1 — Wed, 26 Jul 2017 00:45:37 GMT

Arielle Beaulieu‌,

If you create a brand new markup layer and try to share that do you get the same error message?

Thanks,

Alexander

Re: Error sharing Markup

ArielleBeaulieu — Wed, 26 Jul 2017 23:02:13 GMT

I am using an iPad Pro Model A1674 with iOS 10.3.3

Re: Error sharing Markup

ArielleBeaulieu — Wed, 26 Jul 2017 23:09:14 GMT

That worked! Thanks

Re: Error sharing Markup

AlexanderNohe1 — Thu, 27 Jul 2017 13:22:12 GMT

Were you a beta user of Explorer?

When did you create the markup?

My assumption is that maybe something changed with the way we format markup between when you originally had that markup created on your device and when we released Explorer.

Re: Error sharing Markup

ArielleBeaulieu — Thu, 07 Sep 2017 15:45:55 GMT

No I was not a beta user. I think just updating everything worked. The software on my iPad was out of date. I have been uploading to ArcGIS online without this issue ever since.