topic Re: Secured layers not showing in ArcGIS Explorer Questions https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833515#M732 <HTML><HEAD></HEAD><BODY><P>Hey <A href="https://community.esri.com/migrated-users/121922">Rick Kiersey</A>‌, a&nbsp;couple questions so I can help determine what you're running into. Which platform are you on (iOS / Android)? Is your server federated with a Portal? How are you authenticating with the server (Built-in user, IWA, SAML)?</P></BODY></HTML> Wed, 20 Jun 2018 13:58:15 GMT Anonymous User 2018-06-20T13:58:15Z Secured layers not showing https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833514#M731 <HTML><HEAD></HEAD><BODY><P>Our GIS has layers served on our GIS server that are password protected.&nbsp; Before the latest update, the app would prompt for the username and password.&nbsp; I entered them and it would then always show the layers without prompting.&nbsp; After the update, the map won't show the layers and they only indicate that a sign-in is required.&nbsp; I can't find any way to sign in to see the layers.</P></BODY></HTML> Mon, 11 Jun 2018 18:58:33 GMT https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833514#M731 RickKiersey 2018-06-11T18:58:33Z Re: Secured layers not showing https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833515#M732 <HTML><HEAD></HEAD><BODY><P>Hey <A href="https://community.esri.com/migrated-users/121922">Rick Kiersey</A>‌, a&nbsp;couple questions so I can help determine what you're running into. Which platform are you on (iOS / Android)? Is your server federated with a Portal? How are you authenticating with the server (Built-in user, IWA, SAML)?</P></BODY></HTML> Wed, 20 Jun 2018 13:58:15 GMT https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833515#M732 Anonymous User 2018-06-20T13:58:15Z Re: Secured layers not showing https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833516#M733 <HTML><HEAD></HEAD><BODY><P>The users are on both IOS and Android.&nbsp; The problem has affected both.&nbsp; My server is not federated with a portal.&nbsp; The services require built-in user authentication and are served on ArcGIS online.&nbsp; I have found that if I log into the app with my ArcGIS online user account, it requests the username and password for the services.&nbsp; My other users do not have online accounts, so they can't log into the services.&nbsp;</P></BODY></HTML> Wed, 20 Jun 2018 16:39:35 GMT https://community.esri.com/t5/arcgis-explorer-questions/secured-layers-not-showing/m-p/833516#M733 RickKiersey 2018-06-20T16:39:35Z