topic Re: Unable to Open Map - Invalid XML in ArcGIS Explorer Questions https://community.esri.com/t5/arcgis-explorer-questions/unable-to-open-map-invalid-xml/m-p/874846#M1170 <HTML><HEAD></HEAD><BODY><P>Hey <A href="https://community.esri.com/migrated-users/14220">Robert Thomson</A>‌,</P><P></P><P>Are you still running into this issue?&nbsp;Is there any chance the maps that won't open are using WMTS&nbsp;as their basemap? There is a known limitation for WMTS layers and this is the error you would see in the case where the basemap is using one of these layers.</P><P></P><P>Joel</P></BODY></HTML> Tue, 24 Oct 2017 19:41:01 GMT Anonymous User 2017-10-24T19:41:01Z Unable to Open Map - Invalid XML https://community.esri.com/t5/arcgis-explorer-questions/unable-to-open-map-invalid-xml/m-p/874845#M1169 <HTML><HEAD></HEAD><BODY><P>We are having issues loading maps in Explorer, pretty well every map displays&nbsp;<SPAN style="display: inline !important; float: none; background-color: transparent; color: #3d3d3d; font-family: Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px; word-wrap: break-word;">"Unable to open Map - Invalid XML" upon trying to open.&nbsp; I believe this has been a random problem in the past but now all maps will not load. </SPAN></P><P></P><P><SPAN style="display: inline !important; float: none; background-color: transparent; color: #3d3d3d; font-family: Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; font-size: 15px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px; word-wrap: break-word;">All of these maps worked perfectly in the past.&nbsp;</SPAN></P></BODY></HTML> Thu, 31 Aug 2017 14:23:14 GMT https://community.esri.com/t5/arcgis-explorer-questions/unable-to-open-map-invalid-xml/m-p/874845#M1169 RobertThomson 2017-08-31T14:23:14Z Re: Unable to Open Map - Invalid XML https://community.esri.com/t5/arcgis-explorer-questions/unable-to-open-map-invalid-xml/m-p/874846#M1170 <HTML><HEAD></HEAD><BODY><P>Hey <A href="https://community.esri.com/migrated-users/14220">Robert Thomson</A>‌,</P><P></P><P>Are you still running into this issue?&nbsp;Is there any chance the maps that won't open are using WMTS&nbsp;as their basemap? There is a known limitation for WMTS layers and this is the error you would see in the case where the basemap is using one of these layers.</P><P></P><P>Joel</P></BODY></HTML> Tue, 24 Oct 2017 19:41:01 GMT https://community.esri.com/t5/arcgis-explorer-questions/unable-to-open-map-invalid-xml/m-p/874846#M1170 Anonymous User 2017-10-24T19:41:01Z