topic ArcGIS Explorer Desktop in ArcGIS Explorer Questions https://community.esri.com/t5/arcgis-explorer-questions/arcgis-explorer-desktop/m-p/866618#M1023 <HTML><HEAD></HEAD><BODY><P>After installing (and uninstalling and reinstalling) and trying to run the ArcGIS Explorer Desktop software several times and getting the error message "ArcGIS Explorer has encountered a serious application error and is unable to continue." every time.</P><P>At first I though it was because the application is 32 bit and my OS - Windows 7 - is 64 bit.&nbsp; But I noticed in another post a response that said that should not be a problem.</P><P>So at this point I am out of ideas.&nbsp; Any suggestions would be welcome.</P><P>Thanks.</P><P></P><P>Actually I "think" I may have found a possible answer.&nbsp; What do you think?&nbsp; I just went to reboot the machine because I had not done that yet and saw there were 107 updates waiting to be installed!</P><P></P><P>Message was edited by: Cathy Raney</P></BODY></HTML> Tue, 01 Mar 2016 18:24:31 GMT CCGISCOOP 2016-03-01T18:24:31Z ArcGIS Explorer Desktop https://community.esri.com/t5/arcgis-explorer-questions/arcgis-explorer-desktop/m-p/866618#M1023 <HTML><HEAD></HEAD><BODY><P>After installing (and uninstalling and reinstalling) and trying to run the ArcGIS Explorer Desktop software several times and getting the error message "ArcGIS Explorer has encountered a serious application error and is unable to continue." every time.</P><P>At first I though it was because the application is 32 bit and my OS - Windows 7 - is 64 bit.&nbsp; But I noticed in another post a response that said that should not be a problem.</P><P>So at this point I am out of ideas.&nbsp; Any suggestions would be welcome.</P><P>Thanks.</P><P></P><P>Actually I "think" I may have found a possible answer.&nbsp; What do you think?&nbsp; I just went to reboot the machine because I had not done that yet and saw there were 107 updates waiting to be installed!</P><P></P><P>Message was edited by: Cathy Raney</P></BODY></HTML> Tue, 01 Mar 2016 18:24:31 GMT https://community.esri.com/t5/arcgis-explorer-questions/arcgis-explorer-desktop/m-p/866618#M1023 CCGISCOOP 2016-03-01T18:24:31Z