topic Re: Pop-ups in ArcGIS Explorer Online Questions https://community.esri.com/t5/arcgis-explorer-online-questions/pop-ups/m-p/167578#M232 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><SPAN>Please can you clarify your issue as you can't add layer packages to Explorer Online (the web version)? If you did actually mean service then can you provide the url to the service so we can have a look at it? If it's not publically accessible, please post the service description (you can get this by clicking the arrow to the right of the layer in the contents window, then clicking on the 'Service Details...' button.</SPAN><BR /><BR /><SPAN>Also you could make sure there is data where you are identifying by trying to do the same thing in another client applications (e.g the map viewer on ArcGIS.com &gt; Make a Map) </SPAN><BR /><BR /><SPAN>Mike Rudden</SPAN><BR /><SPAN>Esri</SPAN></BODY></HTML> Sat, 05 Mar 2011 06:51:51 GMT MikeRudden 2011-03-05T06:51:51Z Pop-ups https://community.esri.com/t5/arcgis-explorer-online-questions/pop-ups/m-p/167577#M231 <HTML><HEAD></HEAD><BODY><SPAN>Currently the "configure pop-ups" is only allowing me to configure one of the many features in my layer package. And once configured it does not show anything in the map.</SPAN><BR /><BR /><SPAN>Wayne Coffey</SPAN></BODY></HTML> Fri, 04 Mar 2011 20:51:30 GMT https://community.esri.com/t5/arcgis-explorer-online-questions/pop-ups/m-p/167577#M231 WayneCoffey1 2011-03-04T20:51:30Z Re: Pop-ups https://community.esri.com/t5/arcgis-explorer-online-questions/pop-ups/m-p/167578#M232 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><SPAN>Please can you clarify your issue as you can't add layer packages to Explorer Online (the web version)? If you did actually mean service then can you provide the url to the service so we can have a look at it? If it's not publically accessible, please post the service description (you can get this by clicking the arrow to the right of the layer in the contents window, then clicking on the 'Service Details...' button.</SPAN><BR /><BR /><SPAN>Also you could make sure there is data where you are identifying by trying to do the same thing in another client applications (e.g the map viewer on ArcGIS.com &gt; Make a Map) </SPAN><BR /><BR /><SPAN>Mike Rudden</SPAN><BR /><SPAN>Esri</SPAN></BODY></HTML> Sat, 05 Mar 2011 06:51:51 GMT https://community.esri.com/t5/arcgis-explorer-online-questions/pop-ups/m-p/167578#M232 MikeRudden 2011-03-05T06:51:51Z