topic Re: Viewing Multiple Grouped Data as ESRI Map Service in ArcGIS Explorer Online in ArcGIS Explorer Online Questions

Viewing Multiple Grouped Data as ESRI Map Service in ArcGIS Explorer Online

MagdaGolubowska — Tue, 17 Jan 2012 08:00:55 GMT

Hi there,

I'm trying to add ESRI Map Service to ArcGIS Explorer Online. This map service consists of 3 group layers, one of which contains 3 further subgroups. I tried adding my mapservice to the web viewer using the following URL REST interface structure:

[INDENT]http://myserver/ArcGIS/rest/services/myservicename/MapServer[/INDENT]

However, this returns no results. The viewer recognizes the map service, and when I add it up, I can see all the layers and individual shapefiles in the legend window, but not in the actual viewer. It also recognizes the spatial extent for each layer - when I zoom in on a particular layer, the viewer centres on the correct extent. I can turn them on and off in the legend but I am unable to see them.

When I add each individual map service layer separately it works fine (with the exception of a couple of layers), as follows:

[INDENT]http://myserver/ArcGIS/rest/services/myservicename/MapServer/2[/INDENT]

The other odd aspect is that the same map service works properly in ArcGIS.com map viewer, even when added by its general map service name (http://myserver/ArcGIS/rest/services/myservicename/MapServer).
Basically, my question is whether you can add an ESRI map service to ArcGIS Explorer Online with multiple grouped data in a single operation, just as in ArcGIS.com?

I'd appreciate any help as I've been unable to find an answer elsewhere.

Thanks,
Magda

Re: Viewing Multiple Grouped Data as ESRI Map Service in ArcGIS Explorer Online

ShellyGill2 — Tue, 17 Jan 2012 13:11:06 GMT

Can you try going to the root of the server e.g. <server>/arcgis/rest/services, and then navigate down to the map service you want, and try adding it that way?

Re: Viewing Multiple Grouped Data as ESRI Map Service in ArcGIS Explorer Online

MagdaGolubowska — Tue, 17 Jan 2012 15:09:59 GMT

I tried this before and got exactly the same result - I was able to see all map services that are available from the server but after adding my map service's content I can't see any layers the viewer, only the legend...

Re: Viewing Multiple Grouped Data as ESRI Map Service in ArcGIS Explorer Online

ShellyGill2 — Tue, 17 Jan 2012 15:57:27 GMT

The obvious things would be scale ranges and sublayer visibility, but because you said you can see the layers if added directly as feature layers, and also in the Legend, I think it's unlikely to be either of these. (However, worth checking the in the Layer Details to see if all of these sublayers are actually turned on - go to the Layer Details like before, and then you should see the sublayers all listed in this panel - are there any checkboxes that are unchecked? The sublayer visibility should be respecting what's in the rest endpoint - e.g. same as the 'Default Visibility' attribute on the sublayer on the rest endpoint.) I guess one other thing is to make sure the layers have finished downloading - has the status bar at the bottom of the map definately completed?
Is your server public? If so, I could take a look directly and try to reproduce what you're seeing.