topic Unable to Identify or Spatial Query ArcGIS Online layers in ArcExplorer in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/unable-to-identify-or-spatial-query-arcgis-online/m-p/147978#M932 <HTML><HEAD></HEAD><BODY><SPAN>I've been successful at adding our AGOL organization map services to ArcExplorer.&nbsp; However I'm unable to identify or spatial query layers from these maps.&nbsp; The query tools are "dimmed" out and not available.&nbsp; When I click on a feature to identify, the cursor icon spins a seconds and then nothing happens.&nbsp; I've also tried to specify popup content to display in a popup window - nothing works.&nbsp; Are feature map services required? Can identify and query work on image services?</SPAN></BODY></HTML> Wed, 22 Jan 2014 18:28:28 GMT MarshallPayne 2014-01-22T18:28:28Z Unable to Identify or Spatial Query ArcGIS Online layers in ArcExplorer https://community.esri.com/t5/arcgis-explorer-desktop-questions/unable-to-identify-or-spatial-query-arcgis-online/m-p/147978#M932 <HTML><HEAD></HEAD><BODY><SPAN>I've been successful at adding our AGOL organization map services to ArcExplorer.&nbsp; However I'm unable to identify or spatial query layers from these maps.&nbsp; The query tools are "dimmed" out and not available.&nbsp; When I click on a feature to identify, the cursor icon spins a seconds and then nothing happens.&nbsp; I've also tried to specify popup content to display in a popup window - nothing works.&nbsp; Are feature map services required? Can identify and query work on image services?</SPAN></BODY></HTML> Wed, 22 Jan 2014 18:28:28 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/unable-to-identify-or-spatial-query-arcgis-online/m-p/147978#M932 MarshallPayne 2014-01-22T18:28:28Z