topic Tool Save in ArcGis Expoler Online in ArcGIS Explorer Desktop Questions

Tool Save in ArcGis Expoler Online

FernandoPanetta — Tue, 25 May 2010 09:40:50 GMT

Hi,
after saving a personal map in ArcGIS expoler Online and shared it in arcgis online groups, this map do not open into browser (Internet Explorer or Firefox).

There is an errore:

Unhandled Error in Silverlight Application [Arg_IndexOutOfRangeException]

Strings for debugging resources are not available. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50401.0&File=mscorlib.dll&Key=Arg_IndexOutOfRangeException   su Five20.MapDocument.<>c__DisplayClassc.<InitializeAsync>b__a(Object sender2, EventArgs e2)
   su Five20.MapDocument.<>c__DisplayClass10.<InitializeLayersAsync>b__e(Object sender2, AsyncEventArgs e2)
   su Five20.LayerDescription.<>c__DisplayClass4.<GetServiceInfoAsync>b__3(Object sender, ServiceEventArgs e)
   su Five20.ArcGISService.<>c__DisplayClass5.<GetServiceInfoAsync>b__4(Object sender, OpenReadEventArgs e)
   su Five20.WebUtil.<>c__DisplayClass3.<OpenReadAsync>b__1(Object sender, OpenReadCompletedEventArgs e)
   su System.Net.WebClient.OnOpenReadCompleted(OpenReadCompletedEventArgs e)
   su System.Net.WebClient.OpenReadOperationCompleted(Object arg)
Line: 1
Caracter: 1
Cod: 0

URI: http://explorer.arcgis.com/Silverlight.js

Any solution?

Thank's

Michele

Re: Tool Save in ArcGis Expoler Online

AndyMacDonald — Wed, 26 May 2010 14:04:56 GMT

Can you share the map (you can do this with arcgis.com if the map won't open) and send me a link to it?

Thanks,
Andy

Re: Tool Save in ArcGis Expoler Online

WielandBusse — Thu, 27 May 2010 05:04:13 GMT

Hi,

I have this problem too.

I can save and open maps without any additional content. But when I draw a Line or add a marker, the amp could not be open after saving.
The error message is:

Unhandled Error in Silverlight Application [Arg_IndexOutOfRangeException]
Argumente:
Debuggingressourcen-Zeichenfolgen sind nicht verfügbar. Oft enthalten der Schlüssel und die Argumente genügend Informationen zur Diagnose des Problems. Weitere Informationen erhalten Sie unter http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.50401.0&File=mscorlib.dll&Key=Arg_IndexOutOfRangeException bei Five20.MapDocument.<>c__DisplayClassc.<InitializeAsync>b__a(Object sender2, EventArgs e2)
bei Five20.MapDocument.InitializeLayersAsync(EventHandler callback)
bei Five20.MapDocument.<>c__DisplayClassc.<InitializeAsync>b__9(Object sender, AsyncEventArgs e)
bei Five20.BasemapDescription.<>c__DisplayClass4.<InitBasemapAsync>b__2(Object sender, AsyncEventArgs e)
bei Five20.LayerDescription.<>c__DisplayClass4.<GetServiceInfoAsync>b__3(Object sender, ServiceEventArgs e)
bei Five20.ArcGISService.<>c__DisplayClass5.<GetServiceInfoAsync>b__4(Object sender, OpenReadEventArgs e)
bei Five20.WebUtil.<>c__DisplayClass3.<OpenReadAsync>b__1(Object sender, OpenReadCompletedEventArgs e)
bei System.Net.WebClient.OnOpenReadCompleted(OpenReadCompletedEventArgs e)
bei System.Net.WebClient.OpenReadOperationCompleted(Object arg)
Zeile: 1
Zeichen: 1
Code: 0
URI: http://explorer.arcgis.com/Silverlight.js

Here are two samples of maps I could not open:
http://explorer.arcgis.com/?open=c6fe0c413258466696a65e861f999aad
http://explorer.arcgis.com/?open=1ee57edcde404cf6b6d970c8489840a0

Thanks´s
Wieland

Re: Tool Save in ArcGis Expoler Online

AndyMacDonald — Thu, 27 May 2010 11:02:06 GMT

I am not able to reproduce this. I see that your two maps can't be opened, but when I create and save them, then I can open them. See:

http://explorer.arcgis.com/?open=692e0a11ccfd4fe39d14a277820e7d37

http://explorer.arcgis.com/?open=a3c61f17b3dd4f8783a30da149630396

Is there any other errors you are getting (for example on save). I notice that the thumbnail that's generated is blank.

Any other information you might have would be very helpful.

Andy

Re: Tool Save in ArcGis Expoler Online

AndyMacDonald — Thu, 27 May 2010 13:02:33 GMT

Wieland,

Please do not delete the maps that are failing to open for you as we are working on the issue.

Thanks,
Andy

Re: Tool Save in ArcGis Expoler Online

AndyMacDonald — Thu, 27 May 2010 14:17:14 GMT

We have resolved this issue and the fix will be in the next beta update (later this week or early next week). The maps you included in your post will open once we update Explorer Online, so there is no need to delete them.

Thank you for reporting this issue.
Andy

Re: Tool Save in ArcGis Expoler Online

WielandBusse — Thu, 27 May 2010 17:35:49 GMT

Thanks Andy for Your posting.
I will not delete the problem maps and look forward to the patch.

Wieland