topic Re: Extra Whitespace in the Map Window in ArcGIS Explorer Desktop Questions

Extra Whitespace in the Map Window

MeganPatent-Nygren — Fri, 14 Jan 2011 18:38:06 GMT

I am using ArcGIS explorer Desktop build 1500 in Windows XP via VM Fusion on a Mac Book Pro.

When I open the software, I have extra, random white space in the map window. In the attached picture, you can see it is at the top. The location varies. Resizing the window sometimes helps, sometimes makes it worse. The location of the white space is not always in the same place.

Is there some type of image refresh option?

Any other thoughts?

Thanks, Megan

Re: Extra Whitespace in the Map Window

AndreiIvanov — Fri, 21 Jan 2011 19:32:17 GMT

Try cleaning cache. It might help!

Re: Extra Whitespace in the Map Window

NatsukoTERASHIMA — Sun, 23 Jan 2011 23:25:50 GMT

Hi,

I have a same issue in VM. My VM does not meet requirement of video card.
Does your VM meet requirement of video card?

Thanks,
Natsuko

Re: Extra Whitespace in the Map Window

MeganPatent-Nygren — Fri, 04 Feb 2011 15:13:40 GMT

Thanks! I also found it varied by how I had re-sized the window.

Re: Extra Whitespace in the Map Window

ShirleyPatti — Tue, 15 Feb 2011 18:48:11 GMT

I had the same issue. IT couldn't figure it out either. We tryed a different video card and that did not work. So I started to troubleshoot on my own. I simply updated the driver on my video card and it worked. IT was surprised it was so easy.
I hope this works for you.