topic AGX 1500 CANNOT BE STARTED AFTER INSTALLATION in ArcGIS Explorer Desktop Questions

AGX 1500 CANNOT BE STARTED AFTER INSTALLATION

EddieLim1 — Mon, 20 Dec 2010 23:53:26 GMT

Hi,

I installed AGX in 2 machines of different hardware specifications. One is running i5Core and another is running Duo2Core. Both are running on Windows Vista Enterprise x86. The former machine is running well after installation. However, the latter one crashes whenever I tried to launch the application.

Appreciate if I could obtain help on this.

Thanks

Re: AGX 1500 CANNOT BE STARTED AFTER INSTALLATION

MarkBockenhauer — Tue, 21 Dec 2010 19:31:39 GMT

The first thing to look at is the graphics card, the type, and whether the best driver for that graphics card is installed.

It may be helpful to run this tool. http://cyri.systemrequirementslab.com/cyri_if/1186/10895

It will return information about the graphics card. The tool also suggests whether ArcGIS Explorer will run on the graphics or not... this part is not always correct.

Mark