topic ArcGIS 2500 crashes on startup in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-2500-crashes-on-startup/m-p/596120#M3589 <HTML><HEAD></HEAD><BODY><SPAN>Original User: BrianBulaw</SPAN><BR /><BR /><SPAN>Dear Tech Support,</SPAN><BR /><BR /><SPAN>I just installed ArcGIS Explorer Desktop version 2500 onto my VMware virtual machine running Windows 8 fully patched. The VM is running on Workstation 9 installed on a Windows 7 physical machine that is also fully patched.</SPAN><BR /><BR /><SPAN>I also first installed the required .Net component using the download link.</SPAN><BR /><BR /><SPAN>When starting the application I get "ArcGIS Connection has stopped working". Clicking either "Check online for a solution" or "Close the program" brings up the same dialog box repeatedly.</SPAN><BR /><BR /><SPAN>I have to kill the program with Task Manager.</SPAN><BR /><BR /><SPAN>Also Secunia is now reporting that C:\Program Files (x86)\Explorer (x86)\bin\python27.dll needs to be updated. The ESRI installer didn't register a separate install of Python, so installing the latest version of Python does not fix the issue reported by Secunia.</SPAN><BR /><BR /><SPAN>Regards,</SPAN><BR /><SPAN>Brian Bulaw</SPAN></BODY></HTML> Mon, 17 Jun 2013 13:42:04 GMT Anonymous User 2013-06-17T13:42:04Z ArcGIS 2500 crashes on startup https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-2500-crashes-on-startup/m-p/596120#M3589 <HTML><HEAD></HEAD><BODY><SPAN>Original User: BrianBulaw</SPAN><BR /><BR /><SPAN>Dear Tech Support,</SPAN><BR /><BR /><SPAN>I just installed ArcGIS Explorer Desktop version 2500 onto my VMware virtual machine running Windows 8 fully patched. The VM is running on Workstation 9 installed on a Windows 7 physical machine that is also fully patched.</SPAN><BR /><BR /><SPAN>I also first installed the required .Net component using the download link.</SPAN><BR /><BR /><SPAN>When starting the application I get "ArcGIS Connection has stopped working". Clicking either "Check online for a solution" or "Close the program" brings up the same dialog box repeatedly.</SPAN><BR /><BR /><SPAN>I have to kill the program with Task Manager.</SPAN><BR /><BR /><SPAN>Also Secunia is now reporting that C:\Program Files (x86)\Explorer (x86)\bin\python27.dll needs to be updated. The ESRI installer didn't register a separate install of Python, so installing the latest version of Python does not fix the issue reported by Secunia.</SPAN><BR /><BR /><SPAN>Regards,</SPAN><BR /><SPAN>Brian Bulaw</SPAN></BODY></HTML> Mon, 17 Jun 2013 13:42:04 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-2500-crashes-on-startup/m-p/596120#M3589 Anonymous User 2013-06-17T13:42:04Z