topic Basemaps in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534405#M3275 <HTML><HEAD></HEAD><BODY><SPAN>A few months ago, I was corresponding with someone at ESRI who gave me a URL or URLs that would allow access to the basemaps for AGXD through our firewall. I have recently gotten a new computer at the office, and upon re-installing AGXD (build 1750), I can no longer get the basemaps while working on that machine. I seem to have lost the correspondence regarding the URL(s). Would someone be kind enough to remind me what I need to do? Thanks very much.</SPAN><BR /><BR /><SPAN> Matt Millard</SPAN></BODY></HTML> Tue, 06 Mar 2012 16:35:52 GMT MattMillard 2012-03-06T16:35:52Z Basemaps https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534405#M3275 <HTML><HEAD></HEAD><BODY><SPAN>A few months ago, I was corresponding with someone at ESRI who gave me a URL or URLs that would allow access to the basemaps for AGXD through our firewall. I have recently gotten a new computer at the office, and upon re-installing AGXD (build 1750), I can no longer get the basemaps while working on that machine. I seem to have lost the correspondence regarding the URL(s). Would someone be kind enough to remind me what I need to do? Thanks very much.</SPAN><BR /><BR /><SPAN> Matt Millard</SPAN></BODY></HTML> Tue, 06 Mar 2012 16:35:52 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534405#M3275 MattMillard 2012-03-06T16:35:52Z Re: Basemaps https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534406#M3276 <HTML><HEAD></HEAD><BODY><SPAN>I also noticed that I can't get any basemaps to work besides the ones I use most.&nbsp; The only ones that work for me are Bing Maps Hybrid and Bing Maps Road.&nbsp; All others will just give me a blank no matter what I do.&nbsp; Any Idea what's going on?</SPAN></BODY></HTML> Mon, 16 Apr 2012 20:00:59 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534406#M3276 DustinDunnill 2012-04-16T20:00:59Z Re: Basemaps https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534407#M3277 <HTML><HEAD></HEAD><BODY><SPAN>Did you install SP4? It seems to have broken the basemap feature for some users.</SPAN></BODY></HTML> Mon, 16 Apr 2012 21:21:26 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534407#M3277 IanPryor 2012-04-16T21:21:26Z Re: Basemaps https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534408#M3278 <HTML><HEAD></HEAD><BODY><SPAN>sp4?&nbsp; I'm running Win XP Pro sp3.&nbsp; Is that what you mean? Or do you mean .net framework 4? Or do you mean sp4 on Arcmap?&nbsp; Basemaps within Arcmap are working fine.&nbsp; Just Explorer desktop do not load.</SPAN></BODY></HTML> Mon, 16 Apr 2012 23:20:09 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/basemaps/m-p/534408#M3278 DustinDunnill 2012-04-16T23:20:09Z