topic Application Configuration Manager Crashing in ArcGIS Explorer Desktop Questions

Application Configuration Manager Crashing

NicholasGross — Thu, 16 Sep 2010 11:22:06 GMT

My Application Configuration Manager for build 1500 is crashing as soon as I click the exe. It had been working fine and I have a couple of configurations made that I need access to. As soon as I try to open it, I get a message from Windows saying that Application Configuration Manager has stopped working and Windows is looking for a solution (which of course it never finds). I'm on a Windows 7 machine that exceeds all minimum requirements.

The ArcGIS Explorer application works just fine.

Re: Application Configuration Manager Crashing

MarkBockenhauer — Thu, 16 Sep 2010 14:34:02 GMT

When you start the application configuration manager it loads the dialog with previous configurations.

As a test:

In windows explorer address bar type %appdata%

This will show you the appdata folder for your user account.

In the 'esri' folder rename the 'arcgis explorer' folder to somethng different, and try starting the application configuration manager again.

If this allows it to start, then look at the 'configuration manager' folder in the ArcGIS Explorer folder, one of the files in there, may be causing a conflict.

Mark

Re: Application Configuration Manager Crashing

NicholasGross — Thu, 16 Sep 2010 15:09:41 GMT

When you start the application configuration manager it loads the dialog with previous configurations.

As a test:

In windows explorer address bar type %appdata%

This will show you the appdata folder for your user account.

In the 'esri' folder rename the 'arcgis explorer' folder to somethng different, and try starting the application configuration manager again.

If this allows it to start, then look at the 'configuration manager' folder in the ArcGIS Explorer folder, one of the files in there, may be causing a conflict.

Mark

Thanks Mark, this worked!

It looks like one of my configurations must have some kind of corruption because as soon as I added it, the Manager threw an error and crashed, and I can't open it again unless I use the method you described above.