topic layers freezing in ArcGIS Explorer Desktop Questions

layers freezing

CarmenBolin — Wed, 23 Jan 2013 18:45:28 GMT

Hi, I have installed and been using arcgis desktop 1750 for several months. It has worked fairly well, but sometimes shuts down on me when I try to change symbols. A few days ago, it began freezing up each time I tried to change a symbol. Now, I have to shut down thru task manager most of the time, and cannot use the shape files I have added at all. Any help would be appreciated.
Windows 7 Home Premium
SP 1
A thought, I uninstalled Java last week due to security breach. Does java have to be installed for this to work?
Thank you.

Re: layers freezing

norie — Thu, 24 Jan 2013 17:25:22 GMT

Hi, I have installed and been using arcgis desktop 1750 for several months. It has worked fairly well, but sometimes shuts down on me when I try to change symbols. A few days ago, it began freezing up each time I tried to change a symbol. Now, I have to shut down thru task manager most of the time, and cannot use the shape files I have added at all. Any help would be appreciated.
Windows 7 Home Premium
SP 1
A thought, I uninstalled Java last week due to security breach. Does java have to be installed for this to work?
Thank you.

You could try resetting AGX by deleting this folder: %APPDATA%\ESRI\arcgis explorer

Although, be aware that this will delete all settings and cache.

Re: layers freezing

CarmenBolin — Thu, 24 Jan 2013 22:14:39 GMT

You could try resetting AGX by deleting this folder: %APPDATA%\ESRI\arcgis explorer

Although, be aware that this will delete all settings and cache.

Thank you,
I did as suggested. Still freezing. No change. Other ideas?