topic Re: Problem with build 1500 in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/problem-with-build-1500/m-p/360571#M2279 <HTML><HEAD></HEAD><BODY><SPAN>If not already done, you can upgrade your video card drivers to the newest version and see if it fixes the issue.</SPAN></BODY></HTML> Mon, 06 Sep 2010 03:43:23 GMT ThomasMathew 2010-09-06T03:43:23Z Problem with build 1500 https://community.esri.com/t5/arcgis-explorer-desktop-questions/problem-with-build-1500/m-p/360570#M2278 <HTML><HEAD></HEAD><BODY><SPAN>I had the build 1200 working fine and recently substituted it by the 1500. Now AExplorer stop working. After the splash screen, and a couple of screen blinks the application becomes unresponsive and I get an error message in my log:</SPAN><BR /><SPAN>display driver atikmdag stopped responding and has successfully recovered.</SPAN><BR /><SPAN>This is the video driver of the family ATI Radeon.</SPAN><BR /><SPAN>I ran the plug-in to determine if my system is ok to run AExplorer and it was successful in all recommended settings.</SPAN><BR /><SPAN>I have a Windows 7 with enough resources to run it.</SPAN><BR /><SPAN>Please any help will be greatly appreciated;</SPAN><BR /><SPAN>Thanks.</SPAN></BODY></HTML> Wed, 01 Sep 2010 17:54:43 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/problem-with-build-1500/m-p/360570#M2278 RafaelCoutin 2010-09-01T17:54:43Z Re: Problem with build 1500 https://community.esri.com/t5/arcgis-explorer-desktop-questions/problem-with-build-1500/m-p/360571#M2279 <HTML><HEAD></HEAD><BODY><SPAN>If not already done, you can upgrade your video card drivers to the newest version and see if it fixes the issue.</SPAN></BODY></HTML> Mon, 06 Sep 2010 03:43:23 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/problem-with-build-1500/m-p/360571#M2279 ThomasMathew 2010-09-06T03:43:23Z