topic Re: ArcExplorer White in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352962#M2201 <HTML><HEAD></HEAD><BODY><SPAN>FYI, the workaround for this is to add the basemaps from arcGIS online, this is broken right now. . .</SPAN><BR /><BR /><SPAN>In fact on the support home page it states, "At ArcGIS 10.1 when adding a basemap from the "Add Basemap" Dialog in ArcMap, the coordinate system of the data frame is changed to WGS 1984 Web Mercator (auxiliary sphere) and the map display is not refreshed. For more information and workaround on this bug please see Knowledge Base Article 40396."</SPAN><BR /><BR /><SPAN>so this must be related somehow to the AGX problem</SPAN></BODY></HTML> Thu, 12 Jul 2012 19:17:40 GMT JohnNowlin 2012-07-12T19:17:40Z ArcExplorer White https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352960#M2199 <HTML><HEAD></HEAD><BODY><SPAN>I have a problem with my arcexplorer. when inicialize it is white and can not work. Anybody konw resolve this problem?</SPAN></BODY></HTML> Tue, 10 Jul 2012 12:47:17 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352960#M2199 Wellingtonde_Oliveira_Duarte 2012-07-10T12:47:17Z Re: ArcExplorer White https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352961#M2200 <HTML><HEAD></HEAD><BODY><SPAN>i have the same problem</SPAN></BODY></HTML> Wed, 11 Jul 2012 17:28:58 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352961#M2200 JohnNowlin 2012-07-11T17:28:58Z Re: ArcExplorer White https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352962#M2201 <HTML><HEAD></HEAD><BODY><SPAN>FYI, the workaround for this is to add the basemaps from arcGIS online, this is broken right now. . .</SPAN><BR /><BR /><SPAN>In fact on the support home page it states, "At ArcGIS 10.1 when adding a basemap from the "Add Basemap" Dialog in ArcMap, the coordinate system of the data frame is changed to WGS 1984 Web Mercator (auxiliary sphere) and the map display is not refreshed. For more information and workaround on this bug please see Knowledge Base Article 40396."</SPAN><BR /><BR /><SPAN>so this must be related somehow to the AGX problem</SPAN></BODY></HTML> Thu, 12 Jul 2012 19:17:40 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcexplorer-white/m-p/352962#M2201 JohnNowlin 2012-07-12T19:17:40Z