topic Arc Explorer9.1 opens but features now don't work in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/arc-explorer9-1-opens-but-features-now-don-t-work/m-p/343359#M2100 <HTML><HEAD></HEAD><BODY><SPAN>I have had Arc Explorer on my computer for a couple of years. It has always worked fine in the past, but now most of the tools, such as Identify, will not work, nor can I access the Help menu. I can upload layers through the Catalogue, but can't do much else. </SPAN><BR /><SPAN>There is nothing that I could find in the Knowledge Base regarding this problem. In fact, getting info about ESRI products is a struggle every time, but that's another issue.</SPAN><BR /><SPAN>If someone could prpmptly respond, I would appreciate it. Thank you.</SPAN><BR /><SPAN>Susan Hunter</SPAN></BODY></HTML> Tue, 11 May 2010 21:32:35 GMT SusanHunter 2010-05-11T21:32:35Z Arc Explorer9.1 opens but features now don't work https://community.esri.com/t5/arcgis-explorer-desktop-questions/arc-explorer9-1-opens-but-features-now-don-t-work/m-p/343359#M2100 <HTML><HEAD></HEAD><BODY><SPAN>I have had Arc Explorer on my computer for a couple of years. It has always worked fine in the past, but now most of the tools, such as Identify, will not work, nor can I access the Help menu. I can upload layers through the Catalogue, but can't do much else. </SPAN><BR /><SPAN>There is nothing that I could find in the Knowledge Base regarding this problem. In fact, getting info about ESRI products is a struggle every time, but that's another issue.</SPAN><BR /><SPAN>If someone could prpmptly respond, I would appreciate it. Thank you.</SPAN><BR /><SPAN>Susan Hunter</SPAN></BODY></HTML> Tue, 11 May 2010 21:32:35 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arc-explorer9-1-opens-but-features-now-don-t-work/m-p/343359#M2100 SusanHunter 2010-05-11T21:32:35Z Re: Arc Explorer9.1 opens but features now don't work https://community.esri.com/t5/arcgis-explorer-desktop-questions/arc-explorer9-1-opens-but-features-now-don-t-work/m-p/343360#M2101 <HTML><HEAD></HEAD><BODY><SPAN>Susan,</SPAN><BR /><BR /><SPAN>Apologies for the deay in replying - unfortunately this is the ArcGIS Explorer forum rather than the ArcExplorer forum. I would suggest you download and install ArcGIS Explorer to assess whether that meets your requirements: </SPAN><A href="http://www.esri.com/software/arcgis/explorer/download.html">http://www.esri.com/software/arcgis/explorer/download.html</A><SPAN>.</SPAN><BR /><BR /><SPAN>Regards</SPAN><BR /><BR /><SPAN>Mike</SPAN></BODY></HTML> Wed, 19 May 2010 13:07:17 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arc-explorer9-1-opens-but-features-now-don-t-work/m-p/343360#M2101 MichaelBranscomb 2010-05-19T13:07:17Z