topic ArcGIS Desktop Crashes when Adding ArcGIS Online Content in ArcGIS Explorer Desktop Questions https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-desktop-crashes-when-adding-arcgis-online/m-p/299829#M1861 <HTML><HEAD></HEAD><BODY><SPAN>tried uninstalling and reinstalling.</SPAN><BR /><BR /><SPAN>Using ArcGIS Desktop 10.1 Prerelease</SPAN><BR /><SPAN>ArcGIS Desktop Explorer build 1750</SPAN><BR /><SPAN>Windows 7 64bit</SPAN><BR /><BR /><SPAN>Any Ideas?</SPAN></BODY></HTML> Mon, 26 Mar 2012 21:35:30 GMT JeffMcDonald 2012-03-26T21:35:30Z ArcGIS Desktop Crashes when Adding ArcGIS Online Content https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-desktop-crashes-when-adding-arcgis-online/m-p/299829#M1861 <HTML><HEAD></HEAD><BODY><SPAN>tried uninstalling and reinstalling.</SPAN><BR /><BR /><SPAN>Using ArcGIS Desktop 10.1 Prerelease</SPAN><BR /><SPAN>ArcGIS Desktop Explorer build 1750</SPAN><BR /><SPAN>Windows 7 64bit</SPAN><BR /><BR /><SPAN>Any Ideas?</SPAN></BODY></HTML> Mon, 26 Mar 2012 21:35:30 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-desktop-crashes-when-adding-arcgis-online/m-p/299829#M1861 JeffMcDonald 2012-03-26T21:35:30Z Re: ArcGIS Desktop Crashes when Adding ArcGIS Online Content https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-desktop-crashes-when-adding-arcgis-online/m-p/299830#M1862 <HTML><HEAD></HEAD><BODY><SPAN>Jeff,</SPAN><BR /><BR /><SPAN>Check if running the ArcGIS File Handler -- C:\Program Files (x86)\Common Files\ArcGIS\bin\ArcGISFileHandler.exe, and toggle the Layer options from Automatically select to ArcGIS Explorer, or alternatively ArcMap, is of any help.</SPAN><BR /><BR /><SPAN>Similar for the Web Map Options panel--select ArcGIS Explorer or ArcMap as you need.</SPAN><BR /><BR /><SPAN>Also, it will apply to all ArcGIS component launches, but you might toggle the Package Location Options from Automatically Select to a user specified location (where you've write access and good access--definitely not a network share).</SPAN><BR /><BR /><SPAN>Post back if using the file handler GUI helps.</SPAN><BR /><BR /><SPAN>Stuart</SPAN></BODY></HTML> Mon, 26 Mar 2012 22:46:25 GMT https://community.esri.com/t5/arcgis-explorer-desktop-questions/arcgis-desktop-crashes-when-adding-arcgis-online/m-p/299830#M1862 V_StuartFoote 2012-03-26T22:46:25Z