topic Find Tool not working (build 1750). Bug? in ArcGIS Explorer Desktop Questions

Find Tool not working (build 1750). Bug?

KevinCressy — Tue, 25 Oct 2011 10:46:49 GMT

Hello all,

I have just installed ArcGIS Explorer Desktop build 1750.

I have tried to use the find tool but it seems to be not working/hanging.

For example in the attached screen image I have searched for New York. Initially the search button is blue but after searching I get no results and then the search tool is greyed out.

Whats going on hear? Has anyone else expirienced this?

Regards,

Kevin

Re: Find Tool not working (build 1750). Bug?

EricPollard1 — Wed, 12 Dec 2012 12:20:20 GMT

This seems to happen all the time to dozens of users in our company. There is obviously some bug in the find tool, and it then seems to actually "breaK" the functionality of the find tool after it occurs, requiring an uninstall/reinstall. Seems to happen if you search for something that it cannot find a match for (either exact address or city). Needs to be fixed.