topic Re: AGX 2500 basemaps broken again? in ArcGIS Explorer Desktop Questions

AGX 2500 basemaps broken again?

MichaelLacy — Mon, 22 Dec 2014 19:16:19 GMT

The default basemaps for ArcGIS Explorer Desktop (build 2500) do not display in the gallery. From this post, it sounds like some change was made to ArcGIS Online that prevented them from loading before. Has it happened again? The workaround from before still works -- set your Region to "World" in your ArcGIS Online profile, and then sign in to ArcGIS Online within AGX.

Thanks,

Mike

Re: AGX 2500 basemaps broken again?

MarkBockenhauer — Tue, 23 Dec 2014 00:21:08 GMT

Yes, it has happened again. We are modifying ArcGIS Explorer for the next release, to be more resilient in regards to future ArcGIS online updates. The next release should be available in Q1 of 2015.

another thread on this issue.. Re: Basemaps and Layers no longer appear in ArcGIS Explorer Desktop

Mark

Re: AGX 2500 basemaps broken again?

MichaelLacy — Tue, 23 Dec 2014 14:52:03 GMT

OK, thanks. Do you know if they will modify ArcGIS Online to enable 2500 to work until the next version is released? If not, we will probably end up adding the default basemaps to our custom basemap gallery, since we use an ncfg file to configure AGX for our users.