topic Re: ExB Dev Edition - Enterprise Login in ArcGIS Experience Builder Questions

ExB Dev Edition - Enterprise Login

BrianLeroux — Wed, 15 Nov 2023 20:55:14 GMT

I have been running ExB dev edition 1.10 for a while and it works fine logging into my Enterprise portal. I am trying to move to ExB 1.13 now but after i set it up it will not let me log in using my enterprise portal URL. When I try it shows the loading icon and goes right back to the screen looking for a URL. I checked the Chrome debugger and I see the generate token go successfully. in the console I do see a message that states 'The user has not signed in'.

This very strange as I am doing nothing different in 1.10 vs 1.13. Any ideas?

Re: ExB Dev Edition - Enterprise Login

Wei_Ying — Thu, 16 Nov 2023 04:42:56 GMT

Hi @BrianLeroux ,

Did you setup the portal URL and client correctly?
If so, do you see login popup after you click Sign in at https://localhost:3001/page/set-portalurl?

Suggestion: Could you try to run the ExB from a incognito window? If that works, please clear cache in your normal browser.

Thanks,
Wei

Re: ExB Dev Edition - Enterprise Login

BrianLeroux — Thu, 16 Nov 2023 12:45:38 GMT

Hi Wei - I tried clearing cache and got the same result. i also tried in an incognito window and it does not work properly. When I set the URL to my portal as https://gis.mydomain.com/portal I get an error message. I am using the same URL and Client ID as i did with 1.10.

"Unable to access https://gisdev.amica.com/portal

A server with the specified hostname could not be found."

Looks like i am getting 401 errors in the console. I am using Windows Auth so bad credentials should not be an issue.

Re: ExB Dev Edition - Enterprise Login

BrianLeroux — Fri, 17 Nov 2023 15:26:35 GMT

Digging into this a bit more I see a CORS error coming up when trying to log in on version 1.13 when making the following request is being made. https://gisdev.mycompany.com/portal/sharing/rest/community/self?f=json&token=XXXXXXXXXXXXXXXXXXXXX. When I log in using version 1.10 on the same machine that requests goes fine without any CORS errors. Not sure why i get that for one version and no the other.

Re: ExB Dev Edition - Enterprise Login

FrankMancini — Thu, 30 Nov 2023 22:23:15 GMT

Same issue - cannot connect ExB-DE v1.13 to Portal 10.9.1 with IWA from Chrome or Edge. Dev Console logs: 'The user has not signed in'. generateToken is successful.

Can still successfully connect to Portal from previous ExB-DE versions: 1.10, 1.11, 1.12.

What has changed @ v1.13?

Re: ExB Dev Edition - Enterprise Login

KrichbaumHenry — Fri, 01 Dec 2023 18:29:20 GMT

Getting a similar issue here, no problems with developer edition v1.12 but with v1.13 can't get passed the set portal url page. We have Portal version 11.1 and are using windows authentication for logging into Portal.

Seems several others are having a similar problem is this a known bug with EXB-DE v1.13?

Re: ExB Dev Edition - Enterprise Login

FrankMancini — Fri, 01 Dec 2023 19:48:02 GMT

ESRI Support confirmed BUG-000163104: Unable to configure ArcGIS Experience Builder Developer Edition v1.13 and ArcGIS Enterprise with Single Sign-On authentication environment.

Re: ExB Dev Edition - Enterprise Login

KrichbaumHenry — Fri, 01 Dec 2023 20:33:09 GMT

Thanks for the update!

Re: ExB Dev Edition - Enterprise Login

BrianLeroux — Mon, 04 Dec 2023 12:41:12 GMT

Appreciate the update Frank. I have been out sick so hadn't had time to dig into it.

Re: ExB Dev Edition - Enterprise Login

Wei_Ying — Thu, 07 Dec 2023 23:26:42 GMT

Thanks for submitting the bug. We will investigate.

Re: ExB Dev Edition - Enterprise Login

Arne_Gelfert — Thu, 08 Feb 2024 01:15:28 GMT

Hey ESRI... any update on this? I don't know how you go from working products to broken products all the time. Installed 1.12 after enrolling in one of your EB classes. Now I upgrade to 1.13, and can't even finish the install/setup...so back to 1.12. This vicious cycle Bug/Bugfix/Bug is really the most annoying aspect of my job.

Re: ExB Dev Edition - Enterprise Login

Wei_Ying — Mon, 04 Mar 2024 07:38:15 GMT

Hi,

Sorry for inconvenience. We do appreciate your feedback. This issue will be fixed in the coming 1.14 release (Mar.20).

Thanks,
Wei

Re: ExB Dev Edition - Enterprise Login

BrianLeroux — Wed, 13 Mar 2024 14:37:09 GMT

Hi. Any way to get an update on this bug? I am unable to find a way to subscribe to the bug to keep up to date.

Re: ExB Dev Edition - Enterprise Login

JeffreyThompson2 — Wed, 13 Mar 2024 14:48:42 GMT

I got an email this morning classifying this bug as officially fixed, which isn't exactly true. It will be fixed in Developer Edition 1.14 when it releases next week. If you would like to be alerted for updates on bugs or enhancements the easiest way is to call ESRI support and ask to track the progress.

Re: ExB Dev Edition - Enterprise Login

BrianLeroux — Wed, 13 Mar 2024 14:57:58 GMT

Fantastic. Thank you!

Re: ExB Dev Edition - Enterprise Login

KrichbaumHenry — Wed, 13 Mar 2024 15:01:47 GMT

Thanks for the update!

Re: ExB Dev Edition - Enterprise Login

KrichbaumHenry — Thu, 21 Mar 2024 17:14:28 GMT

Confirmed this bug is now fixed in ExB dev edition 1.14! I am now able to log in with SSO.

Re: ExB Dev Edition - Enterprise Login

RebeccaWatson1 — Mon, 23 Sep 2024 15:05:09 GMT

I was just experiencing this same issue after upgrading to 1.15 exb and portal 11.3. I've just uninstalled 1.15 and gone back to 1.14 and it's working again. For now.

Re: ExB Dev Edition - Enterprise Login

Wei_Ying — Fri, 04 Oct 2024 17:21:49 GMT

@RebeccaWatson1 thanks for your feedback. But I cannot reproduce the issue on my side.
Is your connected portal using Single-sign-on or other login configure like IWA?

Re: ExB Dev Edition - Enterprise Login

RachappaBellappa1 — Wed, 06 Nov 2024 19:37:48 GMT

Hi @WeiWei I am also having same issue with Exp Builder V1.15. I am using SSO to connect to ArcGIS Portal, but what's happening is after signin it directs back to set-portal-url page.

In dev tools what's happening is it's failing in generatetoken where it's asking for credentials

Thanks